Reviews
Reviews from various websites
Wonderful manager and waitress! Food was outstanding!!
Went for my daughter's 13th birthday. She wanted to go uptown but as we had a limousine and I paid by the hour, I did not want to have a wait. Unfortunately, I...
read moreOverall experience wasn’t so great. We never got asked if we wanted more drinks etc sushi took forever to be brought to the table
First the noise level was extremely high actually it was awful. . We could not hear each other talk at the table. I guess this is really a sushi place...anythin...
read moreWe always are satisfied with this place. My daughter picks this for her birthday dinner each year.
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read moreDespite some negative feedback on service, Rusan’s is known for its outstanding food quality. Customer reviews suggest fresh and delicious sushi, generous portions, and a variety of options to choose from. While some guests have experienced subpar service, others have praised the friendly and accommodating staff at this popular Charlotte restaurant. Offering a wide selection of rolls, Nigiri, sashimi, and tartare, Rusan’s is a favorite among sushi lovers in the area. Customers appreciate the warm service provided by servers like Toto and the birthday cake accommodations. Overall, while there may be occasional service hiccups, Rusan’s remains a top choice for sushi enthusiasts.
The service is always great. The sushi is fresh, delicious and beautifully presented. Rusan’s is our favorite sushi restaurant in Charlotte hands down. We recom...
read moreThe food was great! Our server was not. I know it was busy but the way he was taking orders was weird. We had a group of 14 and he only asked the first 4 people...
read moreFood was better than usual tonight. Service is always just okay but they are always very crowded. Will go back.
The service is great and the food is amazing, keep up the great work. The Chef and kitchen staff must be proud.
We were disappointed that it took us ninety minutes to receive our food at the restaurant. The food was delicious, but we noticed that other customers who arriv...
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