Reviews

Overall Total Score
3.9 out of 5
Very good | 112 reviews

What E R WELL Plumbing, Services likes about Residence Inn By Marriott Charlotte City Center:
Beautiful rooms. Up to date!!! Clean! Great location!!! And the staff!! The women at the front desk!! Very nice! And welcoming! And the kitchen staff as well..Breakfast on the other hand….was awful!! The eggs didn’t taste like eggs! Unfortunately there wasn’t any sugar-free syrup for the pancakes, and the bananas ? where black and rotten.The room that we at least stayed in.. the filter did seemed like it might needed... View all feedback. What Manager doesn't like about Residence Inn By Marriott Charlotte City Center:
Beware, they double charge you for parking. I stayed in this hotel on Oct 15-17, 2023. Got charged $40 for valet parking and $29 for long term parking on both nights. I parked myself. I never used valet parking! Called the hotel for a refund, but they can't issue it without the manager's approval. The manager is never in the office. I am leaving my messages with the front desk for two weeks now. Today I spoke to Anna... View all feedback.

Reviews from various websites

Restaurantji
3.9 ★ from 112 reviews
E
23.01.2024 - 08:24

Beautiful rooms. Up to date!!! Clean! Great location!!! And the staff!! The women at the front desk!! Very nice! And welcoming! And the kitchen staff as well..B...

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Michael
23.01.2024 - 08:24

Staff here is amazing! Night-time desk lady is awesome! I'm mad at myself for forgetting her name! Rooms super clean. Food is great. Breakfast workers are funny...

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Kate
23.01.2024 - 08:24

The rudest staff I have ever dealt with in my life. The lady at check in was very defensive with me because I was upset that our room was not ready when it shou...

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Manager
23.01.2024 - 08:24

Beware, they double charge you for parking. I stayed in this hotel on Oct 15-17, 2023. Got charged $40 for valet parking and $29 for long term parking on both n...

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Ashley
23.01.2024 - 08:24

Stayed here for a concert. Location cannot be beat, and with proximity to the Spectrum Center and the train, the noise protection is next level. We were next to...

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