Reviews

Overall Total Score
3.2 out of 5
Good | 357 reviews

What John Brenner doesn't like about Dunkin':
Donuts were completely stale, what few were actually there. Nothing 's in stock, employee attitudes are sour at best, very much a get your bad food and shut up vibe. Fast food management/ownership needs to understand that the pandemic isn 't going to last forever and people aren 't just going to go along with lazy indignant attitudes. It 's awful that wages/protections are so low for the food service industry but you... View all feedback. What Faye likes about Dunkin':
Friendly and kind. Some donuts are gone and munchkins seem to be limited after 12pm. But they always give you a good alternative. Understandable since it is a breakfast place. View all feedback.

Reviews from various websites

Restaurantji
2.7 ★ from 81 reviews
Kendra
02.11.2023 - 23:04

Always my favorite quick coffee stop. Delicious coffee and welcoming smiles every time.

Sara
02.11.2023 - 23:04

After requesting oatmilk and telling the safe I have an allergy, I got my drink and it looked a little different. I asked two more times if it was made with oat...

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Dylan
02.11.2023 - 23:04

I love dunkin; however the service at the springfield site has decreased dramatically in the last few months. I have yet to get a correct order in the last 6 ti...

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Janet
02.11.2023 - 23:04

The coffee I got taste like warm cup of milk no hint of coffee to it. I asked for a cup of water for my son and the drive through attendant had the audacity to...

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Abigail
02.11.2023 - 23:04

Used to be a regular at this location. And by regular I mean 4-5 times a week, never had any issues...I've ordered the same drink for the last 6 years.... Large...

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Sirved
2.6 ★ from 40 reviews
Christopher
22.07.2023 - 09:40

I am a regular at this particular location and they often have my order ready before I even order. Satisfied customer every time.

John
22.07.2023 - 09:40

Donuts were completely stale, what few were actually there. Nothing 's in stock, employee attitudes are sour at best, very much a get your bad food and shut up...

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Colleen
22.07.2023 - 09:40

For the most part everybody is really cool and friendly no complaints

Faye
22.07.2023 - 09:40

Friendly and kind. Some donuts are gone and munchkins seem to be limited after 12pm. But they always give you a good alternative. Understandable since it is a b...

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Hunter
22.07.2023 - 09:40

Ordered a large latte. A simple order. Pulled up to the window, and got charged $4.81 for my latte. Then I was handed a small. I asked why I was charged for a l...

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Menu
5.0 ★ from 4 reviews
Tia
14.04.2023 - 09:48

Dunkin is one of my favorite places to get coffee and a quick breakfast. Your Avacado Toast and Hummus Toast is so amazing. The staff is always very nice to me.

Mariana
14.04.2023 - 09:48

Always satisfied with their customer service. The food is fresh, hot and ready! I love her coffee!

Carleton
14.04.2023 - 09:48

Unbelievable customer service. The owner visited with me, wanted to make sure that my drink was perfect and was so friendly!!

Keyon
14.04.2023 - 09:48

Brand new, very modern interior. I got the nitro cold brew out of the ****... so good! I got food too. Experience was friendly, fast and accurate. So enthusiast...

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3.5 ★ from 236 reviews

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