Reviews - Wendy's
Reviews summary
Wendy's has garnered mixed reviews, reflecting a stark divide in customer experiences. While some patrons praise the restaurant's cleanliness, friendly staff, and efficient service, others lament persistent issues like slow drive-thru times, incorrect orders, and rude employees. Reports of lackluster food quality, including cold and stale offerings, have also surfaced, presenting a frustrating dining experience for some. Conversely, loyal customers enjoy standout menu items, like the chili and Pretzel Bacon Pub Double burger, noting improvements in customer service. Ultimately, this Wendy's location seems to straddle the line between commendable fast food and troubling service inconsistencies.
Was Mike M at Wendy's a mag?
I usually come to this restaurant to grab breakfast for my son before his football practice. The place is always clean, the staff is friendly and efficient, and the wait times are much shorter compared to other Wendy's locations. I'm happy they finally fixed the drive-thru menu board that had bullet holes in it. View all feedback.
What Anonym dislikes about Wendy's:
This restaurant is not very clean and only offers chicken and fries on Sundays. There are no other options. I can't believe it, the quality of the food seems to be declining. View all feedback.
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Reviews from various users
Last update : 29.04.2024
Wendy's has significantly improved their customer service and efficiency, making it easy for customers to dine in and quickly get their meal. Their fast food options are a convenient choice for those on-the-go.
I was served old, cold, and dried out fries at this restaurant. I couldn't even finish them and ended up throwing them away. Unbelievable. I will not be returning.
I went through the drive-thru and had to repeat my order several times before they finally got it right. They seemed to not be paying attention, constantly asking "can I take your order?" When I received my food, it was cold and my fries were burnt, crispy, and stale. I will definitely not be returning to this restaurant.
There is a little girl with a nasty attitude that works the drive thru. Quite frankly she is a prime example of poor employees that make it everyone else’s problem that they are having a bad day. I wouldn’t eat here just because her funky energy affects the quality of the food served. I cancelled my order and left. Not today Satan.
Last update : 02.08.2023
I can't praise their chili enough. The customer service is always great. My only complaint is that they have started making their portion sizes smaller. A large portion is now hardly bigger than what a small used to be.
I usually come to this restaurant to grab breakfast for my son before his football practice. The place is always clean, the staff is friendly and efficient, and the wait times are much shorter compared to other Wendy's locations. I'm happy they finally fixed the drive-thru menu board that had bullet holes in it.
I have been dining at this Wendy's for a long time and have never encountered any of the issues mentioned by other reviewers. Today, we ordered the Pretzel Bacon Pub Double burger through GrubHub, along with fries, chili, and a Frosty. The order arrived complete, but it was a bit lukewarm, likely due to the delivery time. A quick stint in the microwave fixed that easily. I found the burger to be delicious, especially with the pretzel bun. The flavors all worked well together, and I would definitely order it again. The fries, chili, and vanilla Frosty tasted just as good as they always have in the years I have been visiting this Wendy's.
Last update : 29.06.2022
I absolutely adore the maple bacon chicken croissant at this restaurant. I make sure to grab one on my way to work almost daily.
So worse place for fast eating. the dame “Manager” is so mean. they can wait 35 minutes for a simple order and also the order that it is wrong.
This restaurant is not very clean and only offers chicken and fries on Sundays. There are no other options. I can't believe it, the quality of the food seems to be declining.
I only had chicken bugs, cookies and a drink. the only thing that was not hard and stale was the drink. that was the first time in my life that I had to throw away wendys that is really sad.
Cane through the drive thru ordered my food and asked them can they please make it fresh once I waited in line a white lady came to the window and snatched my card and shoved me my food and when I checked my food it was lukewarm I told them hey this is cold they told me we can’t take food back will remake my order the guy came back 5 minutes later and handed me a sandwich I said well where is the rest I had a meal he said well actually the fries had just came up and the nuggets and I showed him the food and how Is this fresh if it’s cold he got real as matter a fact with me so I just asked him for his name which was skyler but he was a guy so he might have been lying but he was there today 01/06/2022 at 2:20pm shift I will definitely be calling corporate on him and the supervisor/ manager of the shift if I’m not mistaken was the white lady who was very rude but made sure not to come back to the window

