Wingstop - Catonsville

Update: I?ve given them another and thankfully the service has improved IMO. I?ve ordered via mobile app and order was ready when listed and all items correct and tasty. I hope they keep up the improvements.. Ordered $60+ on dinner for coworkers and was missing some items. I called as soon as I got to work and noticed the food missing. The cashier started to take another order but informed her I was already at work and wasn?t getting off til after 2am. She took my info and was told manager would call me back.. they didn?t. Called multiple times and no call back. Filed complaint via the app and still no follow up. I?m originally from TX so I?ve been a fan of wingstop for years? not impressed with this new location? such a bummer because it?s so close to me.

Ordered food that got canceled. Called to resolve the issue and was put on hold for 30 minutes and ignored completely. Don't order from this store. Spoke with someone in the Store Told order would be refunded, But didn't received the amount. Manager is not there at store. Truly Unprofessional

Would be 5 out of 5 stars but I ordered 15 wings and only got 14...they shorted me a wing! I know wing prices are up but if I pay for 15 I expect 15 not 14...if they are only serving 14 then they should advertise that.

I Ordered here today, the person who took my order must have an hearing problem. I ordered the 24 bone-in combo meal 12 lemon pepper 12 garlic parm, seasoned fries veggie sticks ranch sauce. She gave boneless wings I called the store an let them know, they wanted me to bring the food back but I live to far away from the store w/ the price of gas it wasn't beneficial so they can have the difference. The boneless wings was overed seasoned to the point that you couldn't taste the chicken the fries. The manager should be at the counter making sure these young people know how to take an order. This was my first time getting food from wingstop my last, this location has ruined it for ALL WINGSTOP locations poor quality food poor customer service. As I looked at the reviews for this location the management supervisors NEED TO BE TERMINATED bring in a whole new staff. I'll send my review to corporate maybe they'll look at all the bad reviews this location has received.

I got the atomic boneless wings and fries and a diet soda food was really good and the atomic wings was so spicy I love wing stop alot