Circle K - Casey

The location is quite good. It offers everything you need, including clean restrooms. It's well-stocked and has a bustling atmosphere. read more The location is quite good. It offers everything you need, including clean restrooms. It's well-stocked and has a bustling atmosphere.

I want to mention that I couldn't purchase alcohol after 9 PM on Sunday, even though I checked and it turns out you can legally buy it until 10 PM. I ended up l... read more I want to mention that I couldn't purchase alcohol after 9 PM on Sunday, even though I checked and it turns out you can legally buy it until 10 PM. I ended up leaving without buying anything. I'll be calling corporate in the morning, as I've purchased alcohol after 9 PM on Sundays multiple times before, and this is the first time I've encountered this issue. In fact, any Casey's or other gas station typically sells alcohol until 10 PM.

Having previously worked at this same location, I know that in a customer service role—especially in management—it's essential to prioritize customer satisfacti... read more Having previously worked at this same location, I know that in a customer service role—especially in management—it's essential to prioritize customer satisfaction. Fortunately, there are two other gas stations and convenience stores in town that offer much better service, and I will definitely not be returning to Circle K. I have lived and worked in this town for 29 years, and I am disappointed by this experience. I recommend Casey's or Mach One by the interstate, as they provide far superior customer service. I find Brenda's behavior embarrassing and unacceptable for someone in the customer service industry. Save yourself the trouble and avoid this location.

I would leave zero stars if I could. I won $100 on a scratch off and whoever the girl was who cashed it today around 2:30 pm tried to pocket $20. When I got out... read more I would leave zero stars if I could. I won $100 on a scratch off and whoever the girl was who cashed it today around 2:30 pm tried to pocket $20. When I got outside I realized I only had $80 and when I walked back I stated she had only gave me $80 and she immediately gave me the $20 and she had a snarky attitude. Make sure to count your change.

I was just in the circle k in Casey and I did not care for 1 of the employees yelling across the store using profanity that was not appropriate at all. She had... read more I was just in the circle k in Casey and I did not care for 1 of the employees yelling across the store using profanity that was not appropriate at all. She had short highlighted hair, glasses and was wearing shorts. I usually am very pleased with everyone in there but that was not respectful to the customers at all!