KFC - Cartersville

I placed an order for a group of 20, and they prepared it incredibly quickly! The manager, Ms. Blanche, was excellent in ensuring everything was accurate and ev... read more I placed an order for a group of 20, and they prepared it incredibly quickly! The manager, Ms. Blanche, was excellent in ensuring everything was accurate and even helped bring the order to my car. A big thank you to the team! The food was delicious, and my coworkers were very happy. Well done!

Zion, the shift manager at my local KFC in Cartersville, GA, took the time to listen to my indecision about what to order. When I asked her about the Chicken Po... read more Zion, the shift manager at my local KFC in Cartersville, GA, took the time to listen to my indecision about what to order. When I asked her about the Chicken Pot Pie, she replied honestly, saying, "I really don't like pot pies, but ours is really good!" Based on her candid response, I not only decided to try the pot pie but also ordered the #6 meal because of her warmth and patience. I must say, it was absolutely DELICIOUS! Well worth the 21-year wait, haha! I'd also like to give a shoutout to Blanche for her understanding when I inquired about the wings—she was very pleasant as well. In these unprecedented times, kindness truly makes a difference. Thank you!

The chicken sandwich was the worst we've ever had! The chicken was about the size of a quail! We definitely won't be returning! read more The chicken sandwich was the worst we've ever had! The chicken was about the size of a quail! We definitely won't be returning!

You would expect the food to be relatively fresh, but the chicken was tough and dry. It was quite disappointing. read more You would expect the food to be relatively fresh, but the chicken was tough and dry. It was quite disappointing.

Ordered two 8 piece boxes of chicken and paid through the app. App told me ~10 minutes later that the order was done so I went to pick it up. When I got there,... read more Ordered two 8 piece boxes of chicken and paid through the app. App told me ~10 minutes later that the order was done so I went to pick it up. When I got there, they said they were OUT OF CHICKEN!!! Not only that, but they can’t give me a refund or refund it through the app and I have to call the corporate number to get a refund. After being on hold with the corporate number for 30 minutes, I just hung up and called my bank to put a stop payment order on the charges. Ridiculous.