Reviews

Overall Total Score
3.9 out of 5
Very good | 671 reviews

What Tyler Yundt doesn't like about Starbucks:
stopped and went for a venti latte and caffe mocha. I counted seven people working behind the counter. Surprisingly, it took more than 10 minutes to get my drinks. first there was a cash register, then two then one then two. my order was fast, it takes them awhile to process it. very inefficient staff no guide to guide them View all feedback. What Leah Wooland likes about Starbucks:
Diana made this experience so amazing!!! I tried to get my favourite fall drink but they were aout of both oat milk and the apple syrup. Instead of forcing me to decide a new drink on the spot, she asked me questions to confirm what type of drink I’d be interested in. And then made the PERFECT recommendation! Not only that but she truly put all her work into making this drink, it’s perfect. Thankyou for not making me... View all feedback.

Reviews from various websites

Menu
4.2 ★ from 17 reviews
Heinz-Georg
20.11.2017 - 14:46

This is a fantastic location always the best friendly service. They have hired new people and the manager has done a great job as there hasn't been a fluctuatio...

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Ружица
20.11.2017 - 14:46

I was there to meet a friend. The layout was a tad confusing as I stood inside the door to order when I should have gone further in. I ordered a coffee and donu...

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Miriam
20.11.2017 - 14:46

Staff is super friendly at this location, not issues in the years we have been going there. We frequent this spot about once a week and the food is always fresh...

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René
20.11.2017 - 14:46

The service was a little slow. I always find getting into this Starbucks a pain cause of the entrance to the mall. There is a drive through but I find it faster...

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Jarred
20.11.2017 - 14:46

Fast service through the drive through. I like the chi latte it is worth the stop. The staff is always friendly and cheerful good to have in the morning.

The Carleton Place Starbucks has received mixed reviews, with some customers praising the friendly staff and great service, while others have complained about slow service and rude behavior from employees. The location seems to vary in quality depending on the specific experience of the customer. Despite some negative experiences, many customers appreciate the convenient location and consistent quality of the coffee. Overall, the Carleton Place Starbucks appears to be a reliable spot for a quick caffeine fix, especially for those traveling along Highway 7.

Google
2.6 ★ from 10 reviews
Tiffany
15.06.2023 - 11:10

Place was full. The staff flew to fill commands as soon as possible. Mobile app orders were stacked due to people who are nowhere near the store. Waited longer...

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Ружица
15.06.2023 - 11:10

We used to have good experiences here, but recently they were slow and mix our orders. Very apologist but

René
15.06.2023 - 11:10

I have a mobile job today. Barista made one of my drinks wrong. I mentioned the mistake, she took the drink away and nothing happened 10 minutes. I saw other pe...

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Cristian
15.06.2023 - 11:10

Very sweet boy serving cash today. i wish i could tip but i had no cash.

Tiffany
15.06.2023 - 11:10

Worst star bucks I have ever been in..terrible customer service. The guy at the cash wearing a NAPA Auto Pats T-shirt. Waited 20min for a Americano. Price per p...

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Restaurantji
3.4 ★ from 107 reviews
Leah
10.11.2023 - 18:53

Diana made this experience so amazing!!! I tried to get my favourite fall drink but they were aout of both oat milk and the apple syrup. Instead of forcing me t...

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Kate
10.11.2023 - 18:53

Nice people but they need more staff. I’ve been in the drive-thru for over 10 minutes and there are only 2 cars in front of me.

ANH
10.11.2023 - 18:53

We have a customized formula and Starbuck staffs made it right in a nice tatste

Rebecca
10.11.2023 - 18:53

Why is tipping a thing here? They get paid hourly already. What’s next, mcdonald’s? The service is them shoving the drink out the window and taking a long time....

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Jane
10.11.2023 - 18:53

Only drive through open 3 people visibly on staff and no one else in the lineup, not they can’t let me use the washroom because they are under staffed. Maybe th...

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Yelp
2.9 ★ from 6 reviews
Norm
22.04.2024 - 19:02

Great to have a Starbucks here Convenient right by the main road This outlet is well stocked Staff is pleasant and courteous Seating is adequate Even has a driv...

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Olivia
22.04.2024 - 19:02

I have been visiting this location since it first opened. However, I have noticed a significant decline in customer service over the past year, both in-store an...

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Shawn
22.04.2024 - 19:02

I used to live in CP for 5 years and this location was once great. However, in the last 5-6 years, it has declined in quality and friendliness. My drink is ofte...

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Jana
22.04.2024 - 19:02

We've gotten hooked on Starbucks, mainly because of their rewards program. It's not just every 12th gives a free treat of your choice it's the rewards that give...

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Jennifer
22.04.2024 - 19:02

I have become a regular customer at the Starbucks in Carleton Place and am consistently impressed by the incredibly friendly staff working there. With my backgr...

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Tripadvisor
4.0 ★ from 14 reviews
Restaurantguru
4.0 ★ from 544 reviews

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