Reviews

Overall Total Score
3.6 out of 5
Very good | 3014 reviews

What Leo P doesn't like about Subway Duke Street:
They made our sandwich... but my sister is celiac and requested gluten free. The guy immediately was not happy about that and kept switching between other people's sandwiches while making my sister's without changing gloves. He then helped three people behind us before he made out sandwiches. He left one of our sandwiches to go cold before he asked us what he wanted on it. But, he did make our sandwich. And it was a... View all feedback. What Andrew Metcalf (Kiffworx Handcrafted) likes about Subway Duke Street:
When it comes to Subway and my kids, you can't go wrong. The service and food were excellent, and there was a nice view of Cardiff Castle from our table upstairs. View all feedback.

Reviews from various websites

Gastroranking-it
2.4 ★ from 50 reviews
Rolf
09.06.2024 - 01:28

Dry bread, they smashed the bread flat while making it and it fell apart.

jordan
09.06.2024 - 01:28

Avoid !! Don’t think it’s the staffs fault but more the owners, you get 75% portion size and feels like staff are penalised for toasting it correctly and giving...

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M
09.06.2024 - 01:28

Kept prioritising the delivery orders and left us in a queue for 45-50 minutes. Took way too long even when we got to the front of the queue he started serving...

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Dave
09.06.2024 - 01:28

There was a problem with the roll after they made it as it was too small. They informed me and made a fresh one quickly!

Tsacho
09.06.2024 - 01:28

Excellent customer service! the best sandwich I've ever eaten!!!

Top-rated
1.6 ★ from 10 reviews
Bee
05.08.2023 - 05:44

I don't hate it but there was a notice saying that this shop was not accepting the recent vouchers. I understand that all franchises may not do that but I came...

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R
05.08.2023 - 05:44

Standard subway food which is fine but the state of the shop wasn’t acceptable for a place serving food. It’s not difficult to wipe down a surface after a custo...

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Leo
05.08.2023 - 05:44

They made our sandwich... but my sister is celiac and requested gluten free. The guy immediately was not happy about that and kept switching between other peopl...

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Money
05.08.2023 - 05:44

Had a subway salad, the lady didn't understand English and gave me things I never asked for. She was trying her best, no chicken at all in my salad box.

Natalie
05.08.2023 - 05:44

On Google it says they are open until 4:30am! Tried to explain this to staff and they were super rude! You need to update your times! Or not have your staff clo...

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Menu
4.0 ★ from 3 reviews

Always love a good subway sandwich! the only thing I'm not excited is that the salad doesn't look fresh or brown, 3 times there.

It was a good sandwich and the place was quiet when we arrived. the tables were clean and love the view of the closed and the people over. will go again

I would have got 5 stars, but the staff didn't know how to make cash in my voucher, so I had to pay the full price for my foot length. subs tasty as always

Google
3.8 ★ from 319 reviews
Ubereats
4.3 ★ from 666 reviews
Gastroranking-uk
3.0 ★ from 885 reviews
Int Restaurants
3.6 ★ from 876 reviews

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