Subway - Cardiff

American, Coffee, Sandwiches

Subway

Subway
3.4 / 5 (3055 reviews)

Description

Despite some negative feedback concerning customer service and pricing, Subway in the bay offers solid food options with improved quality, fresh produce, and customizable choices. There have been reports of long waits due to short-staffing during peak hours, but the courteous and knowledgeable staff, like Ewa, make an effort to accommodate special dietary needs such as gluten-free options. Despite limited seating and occasional issues with cold deliveries and rude managers, Subway provides a decent fast-food experience. Overall, a good place for vegetarians and those looking for healthier meal options, with the ability to enjoy their food both indoors and outdoors.

Last update: 06.07.2026 from: adam

Feedback

★ 3.4 / 5 from 3055 reviews
adam-farmer-4
27.06.2026

Had a craving for a mega melt so went up at 11:15 as google said opening was 11am. Store actually opened and 10am and breakfast finished at 11am. The nice women serving still made me breakfast. Thank you

bon-appetite-3
07.09.2025

Terrible in one word. When a customer stands in front you don’t ignore him/her. After 10 minutes the gentleman at the counter deigned to ask what I wanted. The sandwich doesn’t take a long time to do and it takes someone exceptionally incompetent to get it wrong and this person got it horribly wrong. Service: Dine in Food: 3 Service: 1 Atmosphere: 1

kieran-tanchel
07.09.2025

This was the best Subway sandwich my wife and I have had in years, and the nicest subway chain. When we arrived Saiful was cleaning, keeping the resturant spotless, and he proceeded to make us the perfect versions of our standard orders. Packed expertly, with care No overflowing no leakage, even though we always order all the veg (yes seriously all). Saiful deserves recognition and a raise ! We loved it. To compare cardiff city centre subway is awful and genuinely put me off the chain. Saiful has single handedly reinvigorated my taste for Subway. Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

deborah-tyson-fern16
07.09.2025

Visiting from East Sussex, this Subway is the best I been in. The two young gentlemen that served me were so engaging and smiley . Service was quick and my choice was delicious, especially the honey mustard. I think, looking at some low scoring reviews, something must have changed here, because my experience was so different. Thanks guys! Meal type: Other Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5

robert
12.09.2024

Food was extremely late and was cold. Clearly made upon order and left on the side to fester until my delivery driver dared to turn up and do their job. My cold drink was also warm also telling me my order was just left and forgotten

FAQ

At 476, you'll find the stop Cardiff Bay, from which you also have access to the municipal transportation.

The restaurant also takes credit cards from the common providers for payment.

More information

Suggested nearby restaurants.