Reviews

Overall Total Score
4 out of 5
Impressive | 6812 reviews

What User likes about Kaspa's Desserts:
I returned to this restaurant for the second time and was just as impressed as I was on my first visit. The ice creams and waffles were delicious. The staff was friendly and provided great service. There was a slight wait, but it was not too long. We really enjoyed our desserts and would definitely recommend this place to anyone who enjoys sweet treats. View all feedback. What User doesn't like about Kaspa's Desserts:
This was my first visit to the restaurant since the lockdown, and I was already aware of the staff's rudeness, but decided to go anyway. It was a nightmare going with my two baby cousins. The website stated they open at 2, but we had to wait outside until half past. They only accepted cash, which was surprising given the current health situation. The toilets were closed, and when I asked the woman if they could be op... View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
Nafisa
19.09.2024 - 14:55

We waited 45min for our icecreams to be served. When I spoke to the staff and asked them how long and she said it's coming. But it still took 15 min more.to com...

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Sohail
19.09.2024 - 14:55

Great place if you have an extra sweet tooth. Cookie dough was rich and decadent. Also, the cake was a nice, soft, and fresh, perfect balance of flavour and tex...

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Buhir
19.09.2024 - 14:55

Returned after many years. best dessert parlours in cardiff we had kids waffle and icecream calm music was not too loud, food was lush amd service was friendly....

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Stephen
19.09.2024 - 14:55

If you have a sweet tooth this is ideal. Not the cheapest but well made desserts. Be prepared for major sweetness which may not suit all people. Waffles though...

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MD
19.09.2024 - 14:55

I have always been delighted to go to kaspa in city road as my wife is dessert freak. Today we ordered this chocoholic sunday and it was really really good. Lov...

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Kaspa's receives mixed reviews, with complaints about poor customer service and subpar ice cream. Some customers found the desserts delicious, especially the waffles and milkshakes, and praised the friendly staff. Overall, the experience seems to vary, with some patrons recommending the restaurant for its tasty treats while others suggest avoiding it due to issues with service and food quality. The ambiance and variety in the menu are noted positively, but the inconsistency in overall experience can make it a hit or miss choice for dessert lovers.

Menu
5.0 ★ from 10 reviews
Owen
23.11.2022 - 17:55

I loved it! the personal was beautiful, although 2 children were very loud, they could not help us enough! eating was amazing and we all had a nice time! would...

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Gary
23.11.2022 - 17:55

Excellent service, nice eating, the stunning smell of the kitchen as she went to the restaurant, was overwhelmingly wonderfully definitiw going back

Joshua
23.11.2022 - 17:55

We went to Kaspa's on City Road the other day and everything was amazing! Their waffles are the best in town and the staff was super friendly. Can't wait to go...

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Will
23.11.2022 - 17:55

Wow my friend i had another wonderful time at kaspas. Ordered the the cookie dough with bueno topping.. omg so delicious. Staff are so helpfull the manager Amir...

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Fantastic place to indulge in amazing food. Will be ciming back

Tripadvisor
3.4 ★ from 450 reviews
loveaglassofred
26.10.2023 - 11:25

First time here and would not go back. Very unfriendly welcome from the 2 girls working. It was Freezing cold in there and very dull atmosphere. The place was d...

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Michael
26.10.2023 - 11:25

Wow, possibly the worst icecream I have had the misfortune to put in my mouth. And, at a premium price. £4.00 for a double scoop cone. I had coffee and vanilla...

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Jake
26.10.2023 - 11:25

Came to kaspa’s with a friend and got seated then when we went to order the cashier was not friendly and was impatient. Order came wrong the first time so we to...

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I returned to this restaurant for the second time and was just as impressed as I was on my first visit. The ice creams and waffles were delicious. The staff was...

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This was my first visit to the restaurant since the lockdown, and I was already aware of the staff's rudeness, but decided to go anyway. It was a nightmare goin...

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Facebook
3.7 ★ from 133 reviews
Foursquare
3.8 ★ from 24 reviews
Google
3.9 ★ from 1005 reviews
Restaurantguru
3.8 ★ from 1237 reviews
Yelp
5.0 ★ from 1 reviews
Gastroranking-uk
3.8 ★ from 1319 reviews
Int Restaurants
4.1 ★ from 2583 reviews

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