Latte Da - Captiva

I honestly wouldn't even give them one star if I had the option. The staff was extremely rude, and the place was unsanitary! The ice cream wasn't good at all. D... read more I honestly wouldn't even give them one star if I had the option. The staff was extremely rude, and the place was unsanitary! The ice cream wasn't good at all. Don't bother going here. Instead, take a few extra miles to Sanibel and visit Pinocchio’s or Joey's Custards.

When my shake finally arrived, I was let down—it was mainly milk with barely any ice cream. The staff member was dismissive, rolling his eyes throughout the enc... read more When my shake finally arrived, I was let down—it was mainly milk with barely any ice cream. The staff member was dismissive, rolling his eyes throughout the encounter. If I could, I would rate them zero stars. This was by far the worst customer service I have ever experienced! It was really uncomfortable, and I would NOT recommend this place!

I honestly wouldn't even give them one star if I could help it. Not only are the staff incredibly rude, but the place is unsanitary as well! The ice cream wasn'... read more I honestly wouldn't even give them one star if I could help it. Not only are the staff incredibly rude, but the place is unsanitary as well! The ice cream wasn't even enjoyable. Save your time and drive a few extra miles to Sanibel for Pinocchio’s or Joey's Custards instead.

The ice cream was decent, but the woman who served us had a rather unpleasant attitude. Her demeanor and expression made it clear that we won’t be returning. read more The ice cream was decent, but the woman who served us had a rather unpleasant attitude. Her demeanor and expression made it clear that we won’t be returning.

Extremely rude service. I won't be returning to this place again. I was shouted at simply for having a $20 bill. The staff member was unfriendly and made me fee... read more Extremely rude service. I won't be returning to this place again. I was shouted at simply for having a $20 bill. The staff member was unfriendly and made me feel unwelcome. Also, whatever you do, don’t ask for a napkin!