Mcdonald's - Cap-Rouge Canada

Excellent fast service the employees are courteous hot meal best McDonald's service received in my entire life everyone is smiling thank you to McDonald's place laurier and continue like that despite the traffic I received a hot meal in less than 2 minutes I highly recommend this McDonald's to everyone ?

I am served a coffee with 2 creams, 2 sugars. I tasted it because I could tell it was cold through the glass. I bring it back, the manager tells me well there with 2 cream, it's normal. I have had my coffee there every morning for 3 years with 2 cream... it has always been hot and sweet. So I threw it away and would go elsewhere every morning with GREAT PLEASURE.Have a good start to the week... ?‍

Visit on June 9, 2023 at 8 a.m. with my group of 40 people. The supervisor (a girl with her helmet on) refused to give the driver a free working meal. at the end we understood the reason. she doesn't want us to bring 50 people back, because it makes their work heavier. she doesn't care about anything aside from the boss, only she doesn't want to work and does the minimum work. These kind of people don't deserve the top job at all. You have to put her on the doorstep. Do not promote this person. We will continue to escalate our reviews to the next level!

Terrible counter service. The friends of the employees are constantly in front of the customer counter or in front of the checkouts, I was served my coffee with a lid for soft drinks (in addition, it was not very hot) in short, a more than visible sloppiness from the part of the employees....

They do not offer soft drink refills refill at this restaurant. It 's a bit of a shame, but it 's the franchisee 's choice. After personal verification at McDonald 's Canada Head Office, the offer of soft drink refill is at the discretion of the franchisee. It is totally in his right not to offer it, but I would like to say that it is deplorable all the same because a majority of restaurants in thesame chain offers it and they do not offer it. You pay an equal amount elsewhere and you benefit from free filling. Whereas at McDonald 's Hamel we are not allowed to do so. I advise you not to go there, so as not to encourage this way of going against the current.