Crust Pizza Braddon - Canberra

Canberra has a few Crust shops and of them all I choose this Braddon store as my favourite. Yes I know it's close to all the major hotels but the staff, food quality and complaints handling at this store is perfect. No matter where I stay in Canberra I still use Braddon store only if we want pizza. Keep up the good work .

We order the delivery via the website and the order arrived before expectation. Vegan pizza and herbal chicken were very nice. Will definitely order again.

Vegetarian pizza for $23, easily ordered online, took 20min to get ready, but for this price I expected a better quality, they used to put lots more veggies on their pizzas but this time it wasn’t much. Also it didn’t taste right. For this price you can get home made fresh dough pizza elsewhere. I’m planning to try this again on a quiet night and then I adjust my rating accordingly

I always make a point of ordering through a companies own website opposed to uber, or the like, so smaller businesses don’t get screwed with all those fees. Not sure what annoyed me more to be honest. The fact my order still hadn’t been started when I arrived to collect, or that multiple external delivery drivers were seen by the staff member pushing in front of me and were served first. By pushing I mean leaning over in my personal space. I ordered online to collect myself so I didn’t have to stand out in the cold weather. I waited 15min before walking over (as the receipt instructed) and then had to wait in the cold for another 15min so they could make it. They only noticed my order as the customer in front of me also ordered online and it hadn’t been seen. As for the food the pasta servings are pretty small and I notice some of the pasta was burnt. Flavour was pretty bland but maybe it’s because they were rushing. I’m new to the area but fair to say I’m taking my money elsewhere. Should focus on your face-to-face customers and consider a better external delivery driver process cause they are hella rude to your customers.

The printer doesn’t work and always prints the wrong number on the receipt so it gets delivered to the neighbour. Pizza 8/10 times is cold and when asked for delivery guy to not knock he does. Could use so much improvement