Subway - Cambridge

#15 - Vegetarian - Cambridge, #25 - Fast Food - Cambridge, Breakfast
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Subway

Subway
3.6 / 5 (478 reviews)

Description

The Subway in Cambridge has mixed reviews with some customers complaining about incorrect orders and rude staff, while others praise the quality of service and friendly employees. One reviewer mentioned excellent service from a particular employee, while another highlighted the convenience and cleanliness of the location. Overall, the general consensus seems to be that there are areas for improvement in terms of order accuracy and professionalism, but the positive experiences with friendly staff and good quality food still make it a recommended Subway location in Cambridge.

Last update: 17.01.2026 from: Navjot

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★ 3.6 / 5 from 478 reviews
preet-gill-3
25.01.2024

Very very bad horrible customer experience… i usually do not give a review but this place needs better people. They were talking to each other the whole time while making order… laughing and making comments about me and other people in store even after knowing i would understand their language. Made my order completely incorrect didn’t listen to a thing i was saying and also charged me wrong. When I questioned she just said i don’t know and started looking at the next person in line. Very very bad people working there! It ruined my whole day of work and would never ask anyone to go here!!

bridgette-gagnon
25.01.2024

The Subway restaurant should update its opening and closing times on Google. The current schedule is inconsistent and can be confusing for customers.

akash-patel-bird1338
25.01.2024

Hello, today i visited this location. One indian girl was working I don’t know the name but her service was too good. I’m pure vegetarian and she was taking care of gloves, knife and everything even I didn’t ask her to do all of these but i was expecting this all. Service was really amazing. I didn’t got this type of service from any location of subway. Now i will be the regular customer of this location. Too good…

navjot-saini
25.01.2024

The items were overpriced at this restaurant, but the store was clean and the staff was friendly. The food was hot and made according to Subway standards. The only issue is that the location owner/manager should match the prices with other Subway locations. I have eaten at various Subways across Ontario and they all have the same prices for menu items. However, at this location, a 6-inch sub will cost you approximately the same price as a footlong sub.

bradley-kitts
25.01.2024

I placed TWO orders through UberEats for this restaurant, and BOTH times, they screwed up my order. I specifically clicked that I didn't want veggies on my sub and both times, I got veggies on my sub. I tried calling and was told there was nothing they could do because that's what the order said. Like, lady, that's what i'm trying to tell you. I DIDN'T click for that choice!Don't order from this location. The staff are incompetent.

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