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Contribute FeedbackThe restaurant offers a mixed experience, with some customers enjoying the food and service while others were left disappointed. Some highlights include a family event with great attention to dietary needs and preferences, a birthday celebration with generous portions of prime rib and attentive service, and an elegant meal with fantastic service and food recommendations. However, there were complaints about slow service on Christmas Day, misleading menu descriptions, subpar dishes like the crab dip, and issues with noise levels and temperature. Overall, the restaurant seems to have its ups and downs, with some patrons having a great experience while others left feeling let down.
We were in for Christmas Day, where there was a special 5 course menu. Server was nice, but clearly overworked/understaffed, and so service was slow. Until we complained, it took forever to get our food. We waited for our third course for almost an hour, and it was just a salad. This confused us; we didn’t need to wait for anything to cook, so why the delay? When we spoke up, the service finally sped up after that. I had the turkey while everyone also had steak. Everyone loved their entree; but my turkey dish left much to be desired unfortunately. Same for dessert. The appetizer and soup was delicious. My salad was supposed to come with candied walnuts, but there were none.. overall not the best dining experience. I do understand it was very busy, and it can be difficult to staff well on Christmas Day, so I would give them another opportunity.
I was very disappointed. I asked my husband to go for Christmas dinner as they were providing a 5 course meal. The menu didn't really match what we were served or was misrepresented. The Smoked Salmon choice was one sushi roll not smoked but raw with a very small dab of cream cheese on one end. The butternut soup tasted good but was tepid and maybe 1/2 of a cup. The main course of (I think) Ravioli was good. My husband was charged for every coffee he had but nobody mentioned this might happen. I would never recommend this to anyone.
The food and service were excellent it was our first time to eat here and we will be back. there are many great seating options for tables both in the diner and in the lounge. the restaurant is located near the cineplex and would be a great casual dining/drink location before or after the films.
Eating is always excellent cooked and did not take long to get my food
Great food, service was a bit slow but is Christmas Day, so, no complaints