Chatime - Calgary
Chatime
Description
Chatime seems to be struggling with consistency, leaving customers less than satisfied. Recently, patrons reported incorrect orders, bland flavors, and even hygiene violations, with one unfortunate incident involving hair found in food. While some appreciate the friendly service and a varied menu, others express frustration over errors and unprofessional behavior from staff, particularly management. Despite some positive experiences with drinks like Thai tea and boba, the overall decline in food quality and customer service raises concerns. It’s a mixed bag, and many hope for improvements to restore their trust in the popular bubble tea spot.
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Feedback
I ordered a mango slush and all I could taste was a mixture of ice blended with sugar.
We ordered 2 drinks and 2 servings of popcorn chicken around 8-9pm. It took almost an hour for our order to be ready.
I’ve been ordering here and they’ve been messing up my orders even before. I asked for brown sugar milk tea but there was no black pearls in it, only the syrup. It’s common sense to put the black pearls there. Also, they always miss one or two orders like my takoyaki. If you guys want to buy here, just keep repeating your orders from the cashier and make sure everything is right.
Staff is impolite and impatient. Taste is
Very nice.
