Botanic Gardens Restaurant Cafe

Before sitting at the table is not a pleasant experience. the waitress on this day was pretty sarcastic with us, a little pushy would say. the vegan options in the menu are not existent, I decided to think for the simple focaccia, it was vegan (my bad for not double check), but because the description was clear that I ordered. When I called the waitress, she said: yes, I think it has butter and just went away. eating was not good, the service was not good and was too expensive.

Kimmi and the team always offer us a wonderful, friendly service and have done for the better part of ten years. also make the best babycino!

The garden surroundings are lovely. The meals were very generous in size. $23 for a chicken Caesar salad is a bit over the top for a cafe. The kitchen staff need to improve their customer service so that patrons feel welcome. We had been sitting for sometime and no one came near us so we assumed we had to order at the counter. We felt reprimanded when one staff member said, it’s table service, sit down. It’s funny now when we think back but please improve your customer service.

I love that staff are majority First Nation. Good reflection of the owners values and being inclusive. All waitstaff were polite and attentive. Food is a tad over priced but good. Would like to see just some toasties on the menu or somthing cheap. A small fruit salad being $9.50 is overpriced. Please review your options and we might be back.

Poor service all I wanted was a takeaway coffee, was told (despite no other customers) I had to sit down first as it was table service... Went to grab the coffee and pay, and it was not in a takeaway cup, had to be poured from one cup into another, then I was charged.. Wait for it... $8.50 for a large coffee. Won't be coming back, and the coffee was ordinary to say the least