Cielo - Cabazon

Tried to make a reservation for 6 people, I called at 7:28pm I was told that a email would be sent to Cielo and someone will call me back. I received a call at... read more Tried to make a reservation for 6 people, I called at 7:28pm I was told that a email would be sent to Cielo and someone will call me back. I received a call at 8:52pm a woman stated 8:00pm reservation was too late and I would have to come in by 6, I explained to her that my party would not be arriving until after 6:00pm, she said how about 7:00pm? I agreed to 7:00pm, then I was told that parties 6 or more are subject to 20% gratuity added to bill, I told her on the website it states 8 or more will have 20% gratuity added to bill, she then said hold on, a man got on the phone and said I can make your reservation for 6 people but a 20% gratuity will be added to your bill. I questioned him about what it stated on website and his response was its 20% gratuity added to bill on 5 or more... I responded with so the woman said 6 or more, the website states 8 or more and you say its 5 or more?? I stated so the website is wrong? I told him to make the reservation and I will make a complaint tomorrow, he told me if you are going to make a complaint then I will cancel your reservation and hung up on me... I cannot believe that this place (Cielo) makes up it 's own rules and does not follow what 's on website.. Unbelievable service. Thank god I will not have dinner there. It makes me wonder is this the way all guest are treated and all Morongo 's employee 's behavior (RUDE) issues?

The restaurant is on the top floor of the casino. There are amazing views and great food. The sea bass was perfect. The service was second to none. Service: Din... read more The restaurant is on the top floor of the casino. There are amazing views and great food. The sea bass was perfect. The service was second to none. Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Crispy Calamari

Great ambiance with excellent service and awesome food choices. Everything was prepared perfectly and our waiter was very good on recommendations. We will defin... read more Great ambiance with excellent service and awesome food choices. Everything was prepared perfectly and our waiter was very good on recommendations. We will definitely come back again.

I was disappointed in the host. It's was our 5th wedding anniversary and the host didn't set us at a good table.we had to wait for another table and it wasn't t... read more I was disappointed in the host. It's was our 5th wedding anniversary and the host didn't set us at a good table.we had to wait for another table and it wasn't the table that we wanted. Our food was cold and they took too long and our waiter forgot our food. We will never come back to this restaurant again!... Service: Dine in Meal type: Dinner

Service: Dine in Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5 read more Service: Dine in Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5