Reviews

Overall Total Score
2.5 out of 5
Average | 16 reviews

What User doesn't like about Swiss Chalet Rotisserie & Grill:
No one at the front counter to greet us, waitress showed complete indifference, food was not up to Swiss Chalet expectations and the bill was not right. No wonder the place was so, so quiet on this supper time visit. View all feedback. What Nikki G likes about Swiss Chalet Rotisserie & Grill:
Hailing from Buffalo, NY, this restaurant is conveniently located just a straight drive down the QEW from the Lewiston-Queenston Bridge. It is situated close to the Burlington Ikea, approximately 8 minutes away. View all feedback.

Reviews from various websites

Menu
2.0 ★ from 13 reviews

Waited 8 minutes to be served. Two waitresses kept moving around area but completely ignored us. Finally we got up to leave. We asked to speak to the manager bu...

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Swiss Chalet is usually our go-to restaurant when we go out for dinner with our 3 children. We will not however, be returning to this Swiss Chalet. First off, w...

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Service very good. Chicken very good as usual. Ribs...kinda cold, kinda tough, not enough sauce. Hmmmm. I guess I'll stick to chicken.

Looked for a quiet evening after all the holiday rush. Service was not up to usual standard. The food was very slow coming out, we probably waited 25 minutes. C...

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We went for lunch last week and had a poor experience. We enjoyed a bottle of wine and a festive special dinner. Food was awesome. Service was not as good. Wait...

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The Swiss Chalet on Brant Street in Burlington has received mixed reviews. Some patrons have complained of terrible service and poor food quality, with the manager being described as rude and unhelpful. Other customers have noted that the food is average, like any other Swiss Chalet, but the service left much to be desired. There have been complaints about the staff's lack of training and attentiveness. Despite its convenient location near the QEW and Ikea, many diners have expressed hesitation to return due to disappointing experiences. If you're in the area, consider checking out other dining options.

Yelp
2.5 ★ from 16 reviews
Michelle
10.01.2024 - 00:15

I ordered takeout tonight and got the Canuck sandwich with a salad. It was a huge, sloppy, disappointing mess. The chicken was overly dry and overcooked.

Gord
10.01.2024 - 00:15

I ordered three special meals from a restaurant using Skip The Dishes, two of which were supposed to come with salads. However, when my order arrived, it was mi...

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Nikki
10.01.2024 - 00:15

Hailing from Buffalo, NY, this restaurant is conveniently located just a straight drive down the QEW from the Lewiston-Queenston Bridge. It is situated close to...

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