Bigfoot Java - Burien
Bigfoot Java
Description
A beloved local for outstanding, smooth specialty drinks, this busy spot draws loyal fans willing to wait—yet visits are a mixed bag. When staffing clicks, service is fast, friendly and even anticipatory; other times lines drag, orders are mishandled or charged incorrectly and staff can be curt. The drive‑thru is convenient but inconsistent, and rewards/redemption has caused friction. Great coffee and seasonal concoctions keep patrons returning, but expect variable service and occasional friction during peak hours.
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Hands down the worst coffee stand I've been too, holy heck. It took 45 minutes to get through the 3 cars in front of us (I wish I was exaggerating, but due to the nature of the parking lot we were trapped). I tried to order an Arnold Palmer (which they have as a menu item), but the gal didn't know what it was. It was a little shocking how much work it took to explain what it is. I usually like Bigfoot and seek them out for a consistent experience. This was not that, it was disappointing.
I had a disappointing experience at Bigfoot due to the waitress, Batista. She was quite short with me and rude. When she informed me that they were out of the 32oz size, I asked her for the next smaller option. Instead, she sized it up and charged me for a 44oz without asking. It seems like this is a recurring issue at this location.
I absolutely love Big Foot Java! Every time I visit, the baristas are always warm and welcoming.
I used to buy my Italian soda and it tasted good, but lately the cream tastes cut, it tastes bad. It gives me colic and upset stomach
First time visit-made the order wrong and super rude. Visit today and sat in line for 15-20 min to be told their tablets were dead. It’s 95 out and there is a 6 car line and could hear another customer upset that they weren’t telling people waiting in line. Won’t be visiting again!
