Bigfoot Java - Reviews
Reviews summary
Was Deloris Scott at Bigfoot Java a mag?
They make an incredible cup of coffee, and it's served by wonderful people who genuinely care about the quality of what they make and how they serve it. Service: 5/5 View all feedback.
What Hugh N dislikes about Bigfoot Java:
Hands down the worst coffee stand I've been too, holy heck. It took 45 minutes to get through the 3 cars in front of us (I wish I was exaggerating, but due to the nature of the parking lot we were trapped). I tried to order an Arnold Palmer (which they have as a menu item), but the gal didn't know what it was. It was a little shocking how much work it took to explain what it is. I usually like Bigfoot and seek them o... View all feedback.
Reviews from various users
Last update : 11.10.2023
Hands down the worst coffee stand I've been too, holy heck. It took 45 minutes to get through the 3 cars in front of us (I wish I was exaggerating, but due to the nature of the parking lot we were trapped). I tried to order an Arnold Palmer (which they have as a menu item), but the gal didn't know what it was. It was a little shocking how much work it took to explain what it is. I usually like Bigfoot and seek them out for a consistent experience. This was not that, it was disappointing.
I had a disappointing experience at Bigfoot due to the waitress, Batista. She was quite short with me and rude. When she informed me that they were out of the 32oz size, I asked her for the next smaller option. Instead, she sized it up and charged me for a 44oz without asking. It seems like this is a recurring issue at this location.
I absolutely love Big Foot Java! Every time I visit, the baristas are always warm and welcoming.
The barista appeared to really dislike her job. I left no tip, and her "thank you" was the most sarcastic one I've ever encountered. I won't be returning to this place.
I've been coming here almost daily for the last week. It was nothing great to begin with. Today I waited in line to get a hot chocolate. After telling the batista my order, she made my it and then when it came to pay she said the card reader was down and asked if I have cash. I almost never have cash and it's 2022. Instead of giving me the hot chocolate, which would be the right thing to do especially for a regular and considering it was already made, she kept it. That's bad customer service. Not really impressed for other reasons neither
A beloved local for outstanding, smooth specialty drinks, this busy spot draws loyal fans willing to wait—yet visits are a mixed bag. When staffing clicks, service is fast, friendly and even anticipatory; other times lines drag, orders are mishandled or charged incorrectly and staff can be curt. The drive‑thru is convenient but inconsistent, and rewards/redemption has caused friction. Great coffee and seasonal concoctions keep patrons returning, but expect variable service and occasional friction during peak hours.
Last update : 11.09.2023
Laura was working at Bigfoot in Federal Way near 272nd today, and she was incredibly sweet! She really brightened my day! Service: 5/5
Got here a little before 10:00, to get coffee for me and my coworker. Ended up being over a half hour late waiting in line. It got to the point where I couldn't leave because I had too much time invested in waiting for the coffee. Holy crud
Stopped to get a coffee at 10:07 pm, second in line. Sat there for over half an our waiting for people in front of me to get two drinks. While sitting in line, one of the gals that works there took the trash out, in no hurry. Which I believe only left on barista in the stand making drinks. Line I was in had 7 cars behind me. When I finally got to the window, after the truck I. Front of me got two drinks, I sat there for a few more minutes while the only gal working carried on conversation with the other window. Clearly not enough baristas to handle the amount of customers at night. I ended up leaving without a drink. Not a great experience.
Staff is very helpful and the coffee is better than any Starbucks I've had! Love this placeFood: 5/5
Hands down the worst coffee stand I've been too, holy heck.It took 45 minutes to get through the 3 cars in front of us (I wish I was exaggerating, but due to the nature of the parking lot we were trapped).I tried to order an Arnold Palmer (which they have as a menu item), but the gal didn't know what it was. It was a little shocking how much work it took to explain what it is.I usually like Bigfoot and seek them out for a consistent experience. This was not that, it was disappointing.
Last update : 23.04.2023
Very good experience. I don't usually order mixed drinks, but I'm glad I was in the mood this time. I ordered the mythical mocha mixed drink, and the day before I had the nutty yeti. The nutty yeti was good, but it's not my favorite.
The coffee here is incredible—it's incredibly smooth and completely non-bitter. The lines can get quite long due to its popularity, and the service can be a bit slow, but it's absolutely worth the wait. Be sure to try the legendary Mocha!
I visited on Christmas Eve in the evening and was pleasantly surprised by the friendly staff! There had just been a shift change, so I didn’t catch the name of the woman who made my drink, but I believe she was new and did an excellent job!
I never have bad experiences from this Bigfoot location. My drink is something to order an anger and I had a lot of messes it before and it seems for some reason the girls here always have my drink on point! The best in this place is also that I never came back any evil attitudes from one of the employees when my drink was made wrong. I hate to even say something, but in this case I appreciate the continuous smiles and positivity I get after the fact.
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