Wendy's - Buffalo

Idk if under staffed or all new staff but for me to be told I didn't make details on my order. I didn't like. They had no onion no pickles when it was asked no... read more Idk if under staffed or all new staff but for me to be told I didn't make details on my order. I didn't like. They had no onion no pickles when it was asked no onion no tomatoes extra pickles . She tells me I didnt request that . So why did yall take offthe onion and pickles? Don't make since at all. Food was hot and fresh.

Went through the drive-thru asked for one chocolate frosty and one vanilla frosty. The woman working drive-thru through could barely speak English with a very t... read more Went through the drive-thru asked for one chocolate frosty and one vanilla frosty. The woman working drive-thru through could barely speak English with a very thick accent we couldn't understand what she was saying so we pulled up to the first window anda young man shrugged his shoulders and said uhhh go to the next window. We went and it was the woman trying to take our order wewere very polite trying to not get frustrated but it was impossible with her not even understanding half the stuff we weresaying to her. There were no cars in line behind us. We asked OK can we just take the order here and she told us no that we haveto go back around to the speaker to do so were we couldn't her what she was saying g in the first place. I have no problem withpeople from different countries or immigrants working but if you can't speak or understand English very well why do you havethem working the drive through it also seemed to me that maybe this was they're only choice maybe or were understaffed but I tdoesn't make it any less frustrating

Williams I?ll Wendy?s totally failed on our order. Ordered regular nuggets; they gave us spicy nuggets, which I could not eat. Plus, they were cold and hard, an... read more Williams I?ll Wendy?s totally failed on our order. Ordered regular nuggets; they gave us spicy nuggets, which I could not eat. Plus, they were cold and hard, and obviously had been sitting there for a long time (probably why they unloaded them on me). Ialso ordered a baked potato with sour cream?.no sour cream was included. Very poor attention to customer service and properorder fulfillment. I will not return to this location any time soon. This was the second time they blew the order.

I went today.. first off the cashier did NOT greet me. I ordered a number one no pickle, baconator fry and a lemonade. Got home bit into my hamburger and it was... read more I went today.. first off the cashier did NOT greet me. I ordered a number one no pickle, baconator fry and a lemonade. Got home bit into my hamburger and it was pink. No biggie. Took it to get another one check it and looked ok. Bit into it and this one Isworst! I called a couple times and its busy and i refuse to go back today bc it's not going to be pretty. Very upset about thisand you wont get my service at this location anymore. Just check your food all the way through if you think about going

The staff were very friendly. I ordered a Jr Frosty for my daughter, and the employee accidentally messed up the order but kindly gave me the Jr Frosty for free... read more The staff were very friendly. I ordered a Jr Frosty for my daughter, and the employee accidentally messed up the order but kindly gave me the Jr Frosty for free in addition to the one I paid for. It was a delightful, sweet treat.