Tim Hortons - Buffalo

1 star only because they do have food available. Service is awful. Orders are consistently wrong. Asked to have my bagel cut in half. They REFUSED and gave me a... read more 1 star only because they do have food available. Service is awful. Orders are consistently wrong. Asked to have my bagel cut in half. They REFUSED and gave me a plastic knife instead. Hot food is barely warm, seems like nobody actually knows how to operatea toaster. Every visit is a disappoinment at this location. And Stop Calling Me and Every One Else Honey and Sweety , soannoying and disrespectful

I order two number five meals and when I got my order and took it upstairs to eat since I was waiting for my fiancé to be seen I dint get any chips with my one... read more I order two number five meals and when I got my order and took it upstairs to eat since I was waiting for my fiancé to be seen I dint get any chips with my one order and they did not give me any drink I ask for and got water instead and was not told itwas water and was given to me in a regular Tim Hortons coffee cup and not the clear soda cup.. not satisfied with how i allturned out..

The nurse in front of me in line had the cashier ask her if she wanted to leave her change? When she asked if it was being donated to a fund and or What was the... read more The nurse in front of me in line had the cashier ask her if she wanted to leave her change? When she asked if it was being donated to a fund and or What was the purpose of leaving a large amount of change there was? The cashier replied just to leaveit in the drawer? so is that inadvertently asking for a tip?! The other day there was a tip cup there the couple dollars in itright in front of the register but now it?s gone.! And sorry to say this time my sandwich had brown lettuce on it. so I?m notamused with that at all. I did buy one of the blue donuts for the Buffalo fund Because I saw a sign for it and I know that?slegit? at least I?m hoping so lol

Employees are nice, but none of the drinks are ever made right. They use the wrong flavoring whenever I order a vanilla latte (whatever they use has no sweetene... read more Employees are nice, but none of the drinks are ever made right. They use the wrong flavoring whenever I order a vanilla latte (whatever they use has no sweetener), and they don't seem to know that they have a white mocha latte in their own menu (they always refer to it as a normal mocha latte and it doesn't taste right). I come back every week or so because my boys are in the NICU and am hoping they've gotten their act together, but it is a fruitless affair at this point. Basically, don't order any of their espresso drinks. It's more likely than not that they will mess it up and be horribly inconsistent.

Tim Hortons offers friendly service but feels quite cramped. The menu is limited, with no fountain drinks available. While it carries the Tim Hortons name, this... read more Tim Hortons offers friendly service but feels quite cramped. The menu is limited, with no fountain drinks available. While it carries the Tim Hortons name, this location doesn’t represent the brand’s best. Prices are on the higher side for what’s offered.