Hertel Ave Poutine And Cream - Menu

Poutineries, American, Ice Cream

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victoria-728
03.08.2023

Danger. Lead paint in your drinks. Health hazard. They add unsanitary painted aluminon candy wraps into milkshakes aka edible gold leaves. Owner whom called himself Jay was unapologetic and would not change anything. He was extremally rude and knows nothing of manners and has no class. Shameful. Angry employee, a big girl, would not even disclose her name. She could not get the wrappers out with her spoon when asked from my child milkshake and would nor make a new shake for him. ...How do these geniuses think we, the customer, should get it out? Oh and they are stingy on the napkins too give you an attitude if you ask for one extra. We left the shake for her to drink. Even when it was explained that milkshake was for a 3 year old child they threw chemically painted aluminum wrappers right into the baby 's shake to soak there. I might have to find time and call health department on them. Children under 6, pregnant women, those who will be pregnant someday or really anyone should not be eating that. In general place ran by angry people , awful vibes and flavorless ice creams that not worth the calories.

amanda-34
03.08.2023

My husband and I happened to decide on a random weekend trip to Niagara Falls for a book signing and to see the falls. By chance we wanted to see what options for poutine on the American side were available as we don't have our passports. After a long 6 hours in the car, a lack luster book signing and hunkering down in our Airbnb we stumbled across Hertel while looking for our poutine fix. I'm gonna start this sentence off by saying we are from CT and live way too far from this location BUT have already considered a trip back multiple times. The poutine was phenomenally good and made us realize our life in New England with nothing but disco fries has been a cruel lie. This was by far one of the best versions of poutine either of us has had and we will definitely be coming back. Also I'm 99% sure that I am not getting into heaven after eating the cereal creamy bun, it was deliciously sinful and I will be speaking to my local priest.

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