Dunkin' - Buffalo

#2 - Cafés - Buffalo, Coffee, Donuts
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Dunkin'

Dunkin'
3.7 / 5 (1975 reviews)

Description

Dunkin' Donuts offers a delightful array of treats, particularly their life-changing chocolate croissants that stand out against competitors like Starbucks and Panera. However, experiences with service are inconsistent, with reports of incorrect orders and a lack of attentiveness from staff. While some customers enjoyed the friendly demeanor of specific employees, others noted a lack of professionalism and engagement. Despite these service hiccups, patrons appreciate the delicious coffee and tea. Overall, while the culinary offerings shine, improvements in customer interaction could enhance the overall dining experience at this beloved Buffalo staple.

Last update: 17.01.2026 from: Guy

Feedback

★ 3.7 / 5 from 1975 reviews
guy
03.05.2024

Great place my first time in dunkin as a turist and it was perfect

prince
03.05.2024

I like this Dunkin location, everyone is friendly. The only things stopping me from giving it 5 stars is: 1) the food here taste like either cleaning products or their ovens need to be cleaned and 2) this same issue applies to coffee, their coffee isn’t as smooth or clean tasting as other Dunkin locations. If these were fixed they’d be 5 stars!

peter-wilson-enginee
03.05.2024

The donuts in the display case looked amazing. I bought a dozen for my coworkers, but unfortunately, they were all stale. Additionally, they forgot to include creamer and sugar for my coffee order. Overall, it was a disappointing experience.

avia-hod
03.05.2024

Excellent service! Most importantly, they support Israel, which makes us proud! Thank you!

ricardo-duchesne-stu
03.05.2024

I would rate it 3 out of 5 stars. The coffee seemed like it had been sitting for a while without being used, and it picked up the scents from other items nearby.

FAQ

At 551, you'll find the station Metro Rail-Utica, from which you also have access to the public transportation.

The restaurant also takes credit cards from the common providers as a means of payment.

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