Dunkin' Donuts - Buffalo

Worst dunkin in the area. I hurts my soul when the door dash comes from this location. Me and my bf literally make bets if the food and coffee will even be edib... read more Worst dunkin in the area. I hurts my soul when the door dash comes from this location. Me and my bf literally make bets if the food and coffee will even be edible. My money is always on not edible. Haven?t lost yet?.

Only giving this 3 stars because the way they handled lunch rush hour was poor (as a former worker in fast food). Some orders got mixed up, however, they were q... read more Only giving this 3 stars because the way they handled lunch rush hour was poor (as a former worker in fast food). Some orders got mixed up, however, they were quick to fix the orders when people came up. The food was hot and tasty and was pretty quick tocome out given the rush. The only thing I recommend is having a more organized system during those hours and double checking theorder to make sure it's right. People would rather wait a little bit more to get their order correct vs it being incorrect andhaving to get back in line. Not only does this frustrate the customer, but also the workers. Overall, I do recommend this placeand I will be returning!

I'm glad we have a Dunkin here because there's a Tim Hortons at almost at every corner. I love using the app and I'm always rewarded very quickly for my drinks,... read more I'm glad we have a Dunkin here because there's a Tim Hortons at almost at every corner. I love using the app and I'm always rewarded very quickly for my drinks, which means free drinks very quickly. They have more choices for cream cheese. When you order on the app you can still choose the type of donuts you'd like. I also love that they have a side which is just bacon! What an awesome idea! Customer service is always pleasant too! Totally recommend!

The restaurant was training a new employee at the register, but an experienced staff member was present and ensured that everything went smoothly. I had a delic... read more The restaurant was training a new employee at the register, but an experienced staff member was present and ensured that everything went smoothly. I had a delicious egg, sausage, and cheese sandwich on a bagel, and the establishment was also well-maintained and clean.

The coffee is usually more consistent than at Tim Hortons, though there are times when it falls short. The customer service is quite satisfactory. read more The coffee is usually more consistent than at Tim Hortons, though there are times when it falls short. The customer service is quite satisfactory.