Five Guys - Brossard

Staff was nice and environment was bright enough cause of the windows. The burgers are made from fresh ingredients, but inside the meat there were a lot of smal... read more Staff was nice and environment was bright enough cause of the windows. The burgers are made from fresh ingredients, but inside the meat there were a lot of small hard pieces of eatable soft bones. The feel of eating the burger was a bit weird for me, butoverall the experience was good!

The service is quick and the burguers are very taste..also the toppings are served in the exactly quantity....the fries are crispy with a.lot of flavor...???? read more The service is quick and the burguers are very taste..also the toppings are served in the exactly quantity....the fries are crispy with a.lot of flavor...????

My wife and I had lunch at the Five Guys restaurant at the Dix/Trente shopping mall on Monday, December 5, 2023. I ordered a large cheeseburger and fries and a... read more My wife and I had lunch at the Five Guys restaurant at the Dix/Trente shopping mall on Monday, December 5, 2023. I ordered a large cheeseburger and fries and a small burger and small fries for my wife (she was occupying a table at the time of my order).In response to the cashier about condiments for my order, I asked for raw onions and mustard. I didn?t order any condiments formy wife thinking she could customize her burger afterwards. After being served our order, my wife returned to the counterrequesting her un dressed burger be ?all dressed? by adding some ketchup, mustard and relish. The immediate response from behindthe counter was: ?Do you have your receipt?? which she did not have. There was no explanation provided as to why this wasrequired. She left the counter with her undressed burger and returned to our table insulted, angry and upset. At her request, weate and then left So, I?m left pondering why this franchise would be so reticent to fulfill such a simple verbal servicerequest. There are some possible explanations: Would the addition of a dab of ketchup, mustard or relish bankrupt this FiveGuys? Probably not. This was not like asking for additional cheese or bacon, which were clearly shown as extras. Was askingfor condiments after the order was handed over to the client break some unpublished restaurant process? Probably not, there wereno such rules posted in the restaurant. In addition, I asked for a simple plastic glass for water and was given it by the FrenchFry cook without hesitation. Was this the response of a misogynistic employee who said it to my wife but would not have theguts to say it to my face? Possibly, but I have no proof either way. Would I be aimlessly walking around Dix/Trente with anundressed burger intending on stealing condiments from Five Guys? (You can answer that one). Suffice it to say this employee?sresponse ruined what would otherwise have been a pleasant lunch. My recommendation is to avoid this restau

The burger at this restaurant may be a bit more expensive, but it is definitely worth it. It is incredibly juicy and filling. The poutine is quite salty as it i... read more The burger at this restaurant may be a bit more expensive, but it is definitely worth it. It is incredibly juicy and filling. The poutine is quite salty as it is fried in peanut oil. Despite this, it is still one of my favorite places to get a burger.

The restaurant is clean and provides fast service. I decided to try the poutine because I heard Five Guys has great fries. The fries were good, the sauce tasty,... read more The restaurant is clean and provides fast service. I decided to try the poutine because I heard Five Guys has great fries. The fries were good, the sauce tasty, but the cheese melted too much and lacked flavor. I believe using proper cheese curds could make this dish a hit.