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Drinks were good and done in great time. As an employee at another Starbucks I was frustrated with the partner on register, she did not know the system and was openly aggressive when she did not understand how to reload my card. When I tried to walk her through it she turned away and asked someone else for help. View all feedback.
Drinks were good and done in great time. As an employee at another Starbucks I was frustrated with the partner on register, she did not know the system and was openly aggressive when she did not understand how to reload my card. When I tried to walk her through it she turned away and asked someone else for help.
This was your average everyday Starbucks. I got some cold brew coffee and a sandwich. The staff was friendly and the service was quick. We didn't spend much time here but it seemed fairly clean. I would recommend coming here for a quick pick-me-up.
Always good servers at this Starbucks always. They even are willing to deliver to people working in the mall. To set up delivery you must set up the Starbucks app and put the name of your store in with your name. Then they will bring you your drink or food right to you at work. Staff is very friendly and even call me by name when I come in to the store. I always get a amazing coffee .
I worked here in 2015 and early 2016 and really remember how exhausting it was. Business was non stop, and there was no 'peak period ' that was the norm at other Starbucks Stores. It could be just as busy at 8pm as it was at 8am. Holidays were atrocious and our fridges were not large enough to hold enough milk to get through the entire day. Often times we went though all the milk we had on hand and could only offer soy and coconut milk while a barista went across the street to Walmart and bought 20 more gallons of milk just to make it to close. Needless to say our other products disappeared like our milk did. I believe our sister stores across the street were always prepared for a call from 'The Mall ' for cups, straws, bases, etc. I remember closing the doors on lines of people at closing time, and needing a barista to man the door to let people out and not in, so we would be able to get out on time. We would sweep and mop around people 's feet . Also, I remember people banging on the doors after close, complaining that their kids were hungry. Also from what I remember, management at the district level was horrendous. This location is open for fewer hours than a normal Starbucks, and thus does less business. Because of that, it and its unique needs were downright ignored. I think that this was one of the main reasons our manager quit mid holidays. Our district manager would come in to 'help ' as well, but was so out of touch with the business that we all groaned when she came around. However, I did learn how to be a good barista here. I learned to make drinks quickly, I learned how to deploy the floor efficiently (aces in their places), I learned how to order for the constant flux of business, and I learned how to handle EXTREMELY rude customers. All while making less than minimum wage (checks were garnished for 'fringe ' benefits). Buuut none of that really matters now that I work in IT XD. I do look back on that time and smile though. I loved my team. I loved our regular customers. And overall, I really loved working for the company.