Cinnabon - Broomfield

I placed a large catering order for my daughters wedding. Don's customer service was impeccable. He constantly kept me update about the order, and even contacted me after the event to make sure everyting was good. The food was amazing and everyone at the wedding loved it! Thanks again Don for all you did for us!

Don and his team were fantastic! We placed an enormous order online and he exceeded our expectations! His customer service was fantastic and the food could not have looked and tasted any better! Thank you Don and Cinnabon!!

Seriously the worst experience ever. Don the guy working at the counter wouldn't help us redeem the code with the app said there's to many out there, I'm on Cinnabon app so how many Cinnabon apps are there? 2nd he charged us more for the bites because he said restarting the transaction was to difficult as if he was giving us a deal showed him the menu it wasn't and he still charged me more. Totally acted as though he didn't want to be there. If you hate customer service you shouldn't be working it! Cinnabon needs to compensate the money Don refused to give back ? clearly got charged for the regular Cinnabon twice and he tried to tell me the bites were more expensive cause they take longer to cook get the hell outta here but yet the pricing on board was cheaper HE RIPPED US OFF!

I went yesterday and I ordered a regular pecan bun and two mini pecan buns and was charged for that but was given 3 mini didn't realize until I got home 30 min away! And 2 other times they didn't want to make more buns or they were feeling an order so they didn't want to take walk ups.

The manager is always rude! And so disrespectful to his employees!