Sofia - Brooklyn

The woman who answers the phone, who I believe is the owner or manager, is by far the rudest person I’ve encountered in food service. I used to order from Sofia... read more The woman who answers the phone, who I believe is the owner or manager, is by far the rudest person I’ve encountered in food service. I used to order from Sofia regularly and, despite her unpleasant attitude, I enjoyed the food. However, I reached my limit when she hung up on me because she got impatient and told me to call back once I stopped being indecisive. It’s truly a shame because the food is actually quite good. That woman needs to learn basic social skills and manners, or someone else should handle the phone. I’ve stopped ordering from here to avoid dealing with such rudeness, no matter how good the food is.

I had lunch at Sofia today and tried the huevos rancheros with rice and beans, accompanied by a refreshing Horchata. It was fantastic! I also had the chance to... read more I had lunch at Sofia today and tried the huevos rancheros with rice and beans, accompanied by a refreshing Horchata. It was fantastic! I also had the chance to meet Sofia herself, and I really appreciated the authentic atmosphere of the place. Their handmade tortillas add a special touch. The restaurant is quite small and feels more like a takeout spot unless you choose to dine outside. I’ll definitely be returning!

I used to really enjoy this place, but the price of the veggie taco has gone up from $3 to $5, and they used to serve two tortillas per taco—now it’s just one.... read more I used to really enjoy this place, but the price of the veggie taco has gone up from $3 to $5, and they used to serve two tortillas per taco—now it’s just one. It’s disappointing. There are plenty of great taco options nearby, so I’d recommend skipping Sofia’s.

I tried to call, they just left me waiting for almost 15 minutes and then I called and they just hung up on me, I don't even know why because I honestly don't k... read more I tried to call, they just left me waiting for almost 15 minutes and then I called and they just hung up on me, I don't even know why because I honestly don't know why they do that very badly on the part of that place?

One of the WORST places in Bushwick. Whenever we order delivery, things from our order are missing. We always call and when they answer and complain they hang u... read more One of the WORST places in Bushwick. Whenever we order delivery, things from our order are missing. We always call and when they answer and complain they hang up on us. Then they stop answering the call. It's not okay for people to be so STRONG and not be able to do anything. I DO NOT recommend this place at all!