Sofia - Brooklyn

The woman who answers the phone, who I believe is the owner or manager, is by far the rudest person I’ve encountered in food service. I used to order from Sofia... read more The woman who answers the phone, who I believe is the owner or manager, is by far the rudest person I’ve encountered in food service. I used to order from Sofia regularly and, despite her unpleasant attitude, I enjoyed the food. However, I reached my limit when she hung up on me because she got impatient and told me to call back once I stopped being indecisive. It’s truly a shame because the food is actually quite good. That woman needs to learn basic social skills and manners, or someone else should handle the phone. I’ve stopped ordering from here to avoid dealing with such rudeness, no matter how good the food is.

I used to really enjoy this place, but the price of the veggie taco has gone up from $3 to $5, and they used to serve two tortillas per taco—now it’s just one.... read more I used to really enjoy this place, but the price of the veggie taco has gone up from $3 to $5, and they used to serve two tortillas per taco—now it’s just one. It’s disappointing. There are plenty of great taco options nearby, so I’d recommend skipping Sofia’s.

I kept having to spit out pieces of beef over and over because it had too much hard gristle to actually chew through it (this was with their steak nachos and st... read more I kept having to spit out pieces of beef over and over because it had too much hard gristle to actually chew through it (this was with their steak nachos and steak burrito). Flavor-wise, things were just super bland (the meat, the rice, etc). This might have been helped with the salsa, except they gave only one container for both food items (aka not enough salsa to actually put a little on everything). The size of the nachos was almost decent-ish for the price, but that doesn't matter when neither dish tasted great to begin with.Definitely not ordering from here again.

Very good service and very delicious food, thank you for the good treatment?? read more Very good service and very delicious food, thank you for the good treatment??

I tried to call, they just left me waiting for almost 15 minutes and then I called and they just hung up on me, I don't even know why because I honestly don't k... read more I tried to call, they just left me waiting for almost 15 minutes and then I called and they just hung up on me, I don't even know why because I honestly don't know why they do that very badly on the part of that place?