Panda Express - Brooklyn

Delivery Services, Catering, Orange Chicken
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Panda Express

Panda Express
3.9 / 5 (7508 reviews)

Description

Panda Express offers a mixed dining experience that encapsulates both culinary delights and service challenges. Diners rave about the freshness and flavor of dishes like orange chicken and broccoli beef, highlighting a consistent quality when served hot. However, the restaurant suffers from inconsistent service, with reports of unwelcoming staff and complaints about cleanliness in both interior and outdoor areas. Portions can feel inadequate for the price, and a few patrons noted questionable meat quality. While it's a popular choice for a quick meal, the ambiance and customer care may deter regular visits. Overall, it delivers good food with room for improvement.

Last update: 16.06.2026 from: Joseph

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★ 3.9 / 5 from 7508 reviews
joseph-rodriguez-dog-1
02.10.2025

Worker was really nice and service was quick so I don’t want to be too harsh on this location. But I got just the teriyaki chicken in a box and it tasted very strange, almost bitter or sour as if the chicken was spoiled, which is surprising coming from me because I’ve never been picky about how my food tastes. This is my first time visiting this location so I don’t know if this is just how they prepare their chicken. I used to work at chipotle and it was standard procedure to put leftovers in the fridge overnight and heat them up to be served in the morning, I don’t know if that’s the procedure here but the chicken was definitely off and I did come in right around the time they open.

christi-rotibi
02.10.2025

Alex was very fast attentive and incredibly helpful!! He was working both the cash register and getting orders made. Him working the afternoon shift made my day! Promote that man and give him a raise ASAP. Food: 5 Service: 5 Atmosphere: 5

b-beach8275
02.10.2025

I’ve been coming to this location for years and never had an issue before, which is why today’s experience was really disappointing. After my meal, I asked for the bathroom code and was told it was “out of service.” The problem is, I had just seen an employee come out of that same bathroom about 20 minutes earlier. When I mentioned this, the young lady at the register said, “I’m just telling you what I’m told to say,” and suggested I go across the street to Burger King. Ummmmm, I didn’t spend my money at Burger King, I spent it here. It felt dismissive and unfair as a paying customer. I’ve always enjoyed coming here, but this experience was very disappointing.

pat-williams-1
03.03.2024

This location there Food is always good. There is always a line but service is fast. This is in the heart of downtown Brooklyn so many people eat there. Tables clean. Floors clean over all service was good.

patrick-mahedy
03.03.2024

The restaurant lacks quality control for their dishes, particularly the side dishes. There have been instances where the chow mein or fried rice served was inedible.

FAQ

A little farther away is MTA-Borough Hall, where you can also access the public transportation.

You can watch major sporting events on a screen / TV right in the joint.

The restaurant also accepts credit cards from the common providers as a means of payment.

More information

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