Dunkin' - Brooklyn
Dunkin'
Description
A recent dining experience at this restaurant left much to be desired, particularly regarding customer service and cleanliness. Patrons reported issues with incomplete orders, unhelpful staff responses, and unsatisfactory attempts to rectify mistakes. Furthermore, the establishment's lack of attention to cleanliness and overall hygiene has raised concerns. With employees displaying rude attitudes and poorly handling customer interactions, many diners suggested seeking alternative locations for breakfast or coffee. Overall, it seems this restaurant struggles to meet expectations, leaving customers disappointed and unlikely to return. A thorough re-evaluation of staff training and service standards is desperately needed for improvement.
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Customer service at this store is so bad. Rather go to deli then to this place. The woman how work there is out of mind.
They made my drink wrong, I went back and let them know. Instead of making me a new drink, they scooped the whipped cream off my drink and added the missing flavor and mixed it with a spoon. And added whipped cream cream cover up the whole and laughed the whole time. Never going back again, horrible service.
Honestly this is the second time I go at 10 am and they can’t make breakfast because they r cleaning!? WhT Dunkin’ Donuts can’t make u a bagel with cream cheese or hash browns at 10 in the morning?? Ridiculous if u ask me and the employees are also rude.
My drink was made wrong, so I went back to let them know. Instead of making me a new one, they just took off the whipped cream, added the missing flavor, and stirred it with a spoon. Then they put fresh whipped cream on top to hide their mistake and laughed the whole time. Because of the bad service, I won’t be coming back.
The restaurant's operating hours are not as advertised. I attempted to visit at 5:15 AM, but the lights were still off and there were no customers. The establishment could use some cleaning, but the staff is friendly and accommodating.
Menu
Handcrafted Espresso
Vanilla Almondmilk LatteRich espresso blended + creamy almondmilk & vanilla flavor.
New Year, New You
Vanilla Iced Matcha Latte With Sweet Cold FoamSweetened matcha green tea blended + milk & vanilla flavors; topped + sweet cold foam for a creamy delicious sip.
Cozy Comforts
Brown Butter Toffee Iced LatteRich espresso & milk paired + notes of rich browned butter & creamy; caramel‐like toffee for a latte that ups the ante on all lattes.
Brownie Batter DonutYeast shell filled + brownie batter flavored buttercreme; topped + chocolate icing & chocolate sprinkles.
Sweet Black Pepper Breakfast SandwichSweet Black Pepper seasoned bacon; white cheddar cheese & egg on a buttery croissant.
Brown Butter Toffee Latte
Menu PDF
FAQ
More information
QR-Code for the menu
