Chipotle Mexican Grill - Brooklyn
Chipotle Mexican Grill
Description
Recent visits to a popular restaurant chain reveal a troubling trend of declining quality and service at one specific location. Patrons report a frustrating ordering process that prioritizes app usage over in-person service, leading to customer dissatisfaction and disrespect from staff. Many complain about subpar food, citing old ingredients, poorly prepared dishes, and cold meals. Concerns about food safety have also emerged, with unsettling textures noted in certain items. Although some diners have enjoyed specific menu offerings, the overall experience reflects a disheartening shift that may discourage loyal customers from returning.
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Feedback
I have ordered from this Chipotle multiple times, and each time there was an issue with my order. Missing items, cold food, half-empty burrito bowls, and gray-looking guacamole. I will not be ordering from here again.
The ingredients are not fresh and poorly cooked. The rice is clumped together, the steak is tough and uncut, the salad is old, and not fresh. I have ordered from this restaurant 3 times in the past 2 years, but both the delivery and the quality have not improved at all.
Enjoyed a barbacoa burrito bowl at this location. The place is narrow and small. There's seating upstairs that's currently not available due to the pandemic. The staff was friendly and fast.
Food was freezing, no sour cream, no cheese, no nothing, complete
The guacamole was delicious, but charging $3.10 for it seemed a bit excessive.
Menu
Drinks
Kid's Meals
Chips And Sides
Chips Tomatillo-Red Chilli Salsa$2.8 Chips Tomatillo-Green Chilli Salsa$2.8
