Panera Bread - Brookfield

The baked goods at Panera Bread are delicious, but the customer service leaves something to be desired. For instance, a group of about 20 young girls, likely a... read more The baked goods at Panera Bread are delicious, but the customer service leaves something to be desired. For instance, a group of about 20 young girls, likely a soccer team, occupied all three registers while sorting out their orders. Afterward, the coach had to pay at each register individually. I think Panera should have reserved one or two registers for the team and kept at least one open for other customers.

I always place my orders online for pickup, and it's been incredibly convenient with no problems at all. Recently, I ordered five dozen for work, and they were... read more I always place my orders online for pickup, and it's been incredibly convenient with no problems at all. Recently, I ordered five dozen for work, and they were a massive hit!

Barbra, the manager, is absolutely amazing! I called ahead before placing my order to ask if it would be possible for them to accommodate my liquid diet since m... read more Barbra, the manager, is absolutely amazing! I called ahead before placing my order to ask if it would be possible for them to accommodate my liquid diet since my jaw is wired shut. I inquired whether they could blend my soup for me, and not only was she willing to help, but she was also genuinely happy to do so! She asked how smooth I needed the soup to be for my diet and executed it perfectly. I ordered two containers of broccoli cheese soup, and both were blended so well that I was able to drink them through a straw, just as I needed. It's the best thing I've eaten all month! Since my surgery, I have asked several Panera locations in the area to accommodate my request, but they all refused. I often went without eating on workdays because of this. Today, I was especially hungry, so when Barbra was thrilled to blend my soup, I can honestly say she made my entire day 200% better! A huge thank you to Barbra and the team at this location! They are fantastic, and the food was excellent as well! I highly recommend them—20 out of 10!

The soup is wonderfully comforting and creamy. This is my favorite place for breakfast! I particularly love their coffee, sandwiches, and soups. read more The soup is wonderfully comforting and creamy. This is my favorite place for breakfast! I particularly love their coffee, sandwiches, and soups.

This restaurant review expresses disappointment with the establishment's lack of effort and attention to detail. The reviewer recounts several occasions where o... read more This restaurant review expresses disappointment with the establishment's lack of effort and attention to detail. The reviewer recounts several occasions where orders were missing items, delayed, and not well-prepared. Even after returning in hopes of improvement, the experience was even worse. The sandwich, which was supposed to include avocado, came with just one slice, the Mexican corn chowder was garnished with only a tablespoon of chips, and another sandwich was over-toasted and devoid of vegetables. Furthermore, the restaurant was described as extremely dirty. The reviewer concludes by lamenting the decline in quality despite rising prices and the apparent absence of effective management at the restaurant.