Reviews

Overall Total Score
4 out of 5
Impressive | 1063 reviews

What Rox GDemers doesn't like about Hyatt:
I had a family emergency (a death) I contacted Expedia the night before check in to see if we can contact hotel and see if I can have a credit or something. I was told by Expedia the hotel was unwilling to make an exception despite these circumstances. It’s truly heartbreaking the lack of empathy humans display today. I didn’t purposely attempt to cancel my reservation, had a sudden unexpected turn of events and they... View all feedback. What Opentable Diner likes about Hyatt:
Wonderful atmosphere with a breathtaking view of the Empire State Building. So many great menu options an awesome happy hour for both food drink!! Bartenders Moe Tatyanna demonstrated amazing customer service, going above beyond to ensure my party’s overall satisfaction. I will definitely be returning!!! View all feedback.

Reviews from various websites

Gastroranking-it
4.6 ★ from 50 reviews
Manlio
22.08.2024 - 06:14

Good hotel in classic NYC style. Nothing to do with real asian Hyatt hotels anyway... Very good location and great view of Empire State building from its skybar...

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House
22.08.2024 - 06:14

It is a nice hotel, location is perfect, service is very friendly.

Christopher
22.08.2024 - 06:14

Great hotel in a great location. The surrounding area (Korea town) is unique, lively and energetic. Five min walk from Penn Station. The hotel itself is nice. S...

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Walt
22.08.2024 - 06:14

I had a great 2 night stay here. The guy who checked me in was awesome (I can 't remember his name, I think it started with a T I had called earlier in the morn...

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Teddy
22.08.2024 - 06:14

Excellent hotel and rooftop. Many AC outlets in the room !!

Opentable
3.7 ★ from 13 reviews
Opentable
23.08.2024 - 08:23

The view was spectacular! Unfortunately, the food took around an hour, and the drinks were $18 yet tasted like juice. I had 2 just to see if it'll creep up on m...

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Opentable
23.08.2024 - 08:23

The owner was amazing and suggested drinks which we amazing ! she also hand crafted each beverage. the music was a mix of current and past r&b. would eat here a...

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Opentable
23.08.2024 - 08:23

The rooftop location was great. The view was flawless, but the service was nonexistant. Had to stand in line to order food and it took an hour to arrive. We had...

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BruceP
23.08.2024 - 08:23

Very friendly staff. Great place for appetizers and drinks with a view of the Empire State Building. Highly recommend

Opentable
23.08.2024 - 08:23

This is really just a small rooftop bar. When it is busy, the table service is spotty.

Google
4.2 ★ from 1128 reviews
Gastroranking-us
4.0 ★ from 1047 reviews

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