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Contribute Feedback What Opentable Diner likes about Hyatt:
Wonderful atmosphere with a breathtaking view of the Empire State Building. So many great menu options an awesome happy hour for both food drink!! Bartenders Moe Tatyanna demonstrated amazing customer service, going above beyond to ensure my party’s overall satisfaction. I will definitely be returning!!! View all feedback.
What Rox GDemers doesn't like about Hyatt:
I had a family emergency (a death) I contacted Expedia the night before check in to see if we can contact hotel and see if I can have a credit or something. I was told by Expedia the hotel was unwilling to make an exception despite these circumstances. It’s truly heartbreaking the lack of empathy humans display today. I didn’t purposely attempt to cancel my reservation, had a sudden unexpected turn of events and they... View all feedback.
The view was spectacular! Unfortunately, the food took around an hour, and the drinks were $18 yet tasted like juice. I had 2 just to see if it'll creep up on me and nothing special about the drinks. The service, although the 2 hosts working that night were pleasant, they seemed to be short staffed, leaving us unattended, I had to walk my check up to get us out of there. Keep in mind that the tip is included in the total charge. But overall, if I wasn't with my 2 year old, I'll do it again and just bring my own things if it's allowed.
The owner was amazing and suggested drinks which we amazing ! she also hand crafted each beverage. the music was a mix of current and past r&b. would eat here again
The rooftop location was great. The view was flawless, but the service was nonexistant. Had to stand in line to order food and it took an hour to arrive. We had a reservation but that didn’t matter. They should have limited tables with such severe understaffing. Really OpenTable should not have a place like that. Disappointed.
Very friendly staff. Great place for appetizers and drinks with a view of the Empire State Building. Highly recommend
This is really just a small rooftop bar. When it is busy, the table service is spotty.