Reviews

Overall Total Score
3.5 out of 5
Very good | 31 reviews

What ANIL PANDEY likes about Bp:
I recently visited here and had the pleasure of meeting Simran. She provided me with exceptional customer service and made sure that my experience at the store was a great one. I had an issue with my card payment, but Simran handled it with professionalism and efficiency. She truly went above and beyond to look after her customers. The coffee was great as well! I highly recommend this place, and I hope that Simran 's... View all feedback. What User doesn't like about Bp:
I really enjoy this location at Brighton BP, but the poor customer service I experienced from a certain staff member has left a negative impression. One night, the woman with purple hair was quite rude to me and even ruder to my partner on another occasion. I genuinely hope this issue is addressed, as I would consider taking my business elsewhere and informing others if it isn't resolved. View all feedback.

Reviews from various websites

Google
2.0 ★ from 9 reviews
Rachel
04.05.2024 - 13:54

I honestly love this store at Brighton BP but the poor customer service from one lady can really change that. The one of a late night/early morning with purple...

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Angela
04.05.2024 - 13:54

There is a young female employee who works at this BP who severely lacks customer service skills. There have been two occasions now where this young woman has b...

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ANIL
04.05.2024 - 13:54

I recently visited here and had the pleasure of meeting Simran. She provided me with exceptional customer service and made sure that my experience at the store...

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lacey
04.05.2024 - 13:54

On Saturday 7th May roughly 7.30/8am I came into to order a coffee. The woman working there was serving and talking to a customer and completely ignored myself....

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Rony
04.05.2024 - 13:54

Put 10.15 litres of 91 unleaded into an empty 10 litre container today. I actually got 9.6 litres of fuel. Not good BP brighton. New pump and all. I won't be ba...

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Menu
1.6 ★ from 5 reviews

There is a young female employee who works with this bp, who lacks hard customer service skills. there were two places in which this young woman has plagued wit...

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I really enjoy this location at Brighton BP, but the poor customer service I experienced from a certain staff member has left a negative impression. One night,...

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On Saturday, May 7th, around 7:30 or 8:00 PM, I tried to order a coffee at the café. The woman working there was busy serving and chatting with another customer...

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I filled a 10-liter container today with 10.15 liters from pump 91, but I actually only received 9.6 liters of fuel. Not impressed, BP. The new pumps and everyt...

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It has petrol.

Restaurantguru
3.5 ★ from 31 reviews

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