Subway - Bridgeton

I really enjoy this subway! The service is great, the interior is nice, and the food is excellent! read more I really enjoy this subway! The service is great, the interior is nice, and the food is excellent!

Ok, to start I've had better prior experiences at this local (btw 30 years ago I worked in this industry and know the ropes). I usually order on Subway's histor... read more Ok, to start I've had better prior experiences at this local (btw 30 years ago I worked in this industry and know the ropes). I usually order on Subway's historically buggy app (not this restaurant's fault) or the website when the app doesn't work. Before I could order today I had to load an update on my phone before I could make an order, I had a problem selecting a time for a later pick-up when I completed my order. I've tried calling this location before (2 months ago) and today I again attempted to call this location to let them know I would be coming two and a half hours later today but their phone number was still disconnected. I find this HUGELY concerning from an MGT standpoint, why is this an ongoing problem here? Why hasn't this been resolved within the last two months? It makes one question whether there is some illegal activity happening here and MGT wants to prevent workers from contacting authorities. When I walked in I explained the issue to the Mgr who appeared to be waiting for me after I sent a message via the website. She said my order was remade an hour ago and kept warm (it was very warm to the touch btw) so I accepted the order without further complaint. When I got home I found one of the steak n cheese sandwiches ordered had no cheese and zero mayo.

They barely put any meat on your sandwich! I went home and put my own meat on read more They barely put any meat on your sandwich! I went home and put my own meat on

**Restaurant Review - January 6, 2024** Location: 11977 St. Charles Rock Road, Bridgeton, MO I experienced poor service during my first and last attempt at th... read more **Restaurant Review - January 6, 2024** Location: 11977 St. Charles Rock Road, Bridgeton, MO I experienced poor service during my first and last attempt at their curbside pickup. I waited outside for 15 minutes after my scheduled pickup time, only for my sister to go inside and retrieve my order. Due to my severe osteoarthritis, I usually go in to pick up my food, but I decided to try the curbside option this time. When my sister entered to collect the sandwich, the staff member behind the counter mentioned he was busy making her sandwich and others. To me, it seemed like he simply didn't want to come outside, even though another employee was available to assist customers inside. This attitude felt lazy and inconsiderate. If they aren't going to properly honor their curbside pickup service, they shouldn't offer it at all.

I ordered my order online and it got messed up the driver brought me the wrong food, so I took the food back to the subway turns out I was at the wrong location... read more I ordered my order online and it got messed up the driver brought me the wrong food, so I took the food back to the subway turns out I was at the wrong location it ordered from the subway further away, anyway the owner of this location showed great customer service even tho he did correct me and told me I was at the wrong location he still made my order again without charging