Osmow's - Brampton

I had an unpleasant experience at the restaurant due to a staff member. There was a rather arrogant man wearing a turban who didn’t handle customer requests pro... read more I had an unpleasant experience at the restaurant due to a staff member. There was a rather arrogant man wearing a turban who didn’t handle customer requests properly. I simply asked him to add extra garlic to my dish, but he charged me twice for it. When I asked him about the charge, he claimed he added three layers of garlic, but I know there are only two layers in "Chicken on the Rocks": one on the chicken and one on the rocks. I have no idea where the supposed third layer went. My suggestion to the owner is to reconsider hiring people like him.

I ordered a chicken wrap but it didn't contain any chicken. How frustrating! When I inquired about it, the staff member chose to deny the issue instead of offer... read more I ordered a chicken wrap but it didn't contain any chicken. How frustrating! When I inquired about it, the staff member chose to deny the issue instead of offering a solution. I am going to escalate this complaint to senior management.

I recommend looking for another place to eat. I just ordered a 'Supersize' falafel, but the cashier accidentally entered it as a regular size. Instead of rectif... read more I recommend looking for another place to eat. I just ordered a 'Supersize' falafel, but the cashier accidentally entered it as a regular size. Instead of rectifying the mistake, they expected me to pay the difference. This is just absurd.

I don't know how my review got deleted, I came in October, terrible. the pickles they used had gone bad, tasted disgusting. nothing was fresh etc. I also saw th... read more I don't know how my review got deleted, I came in October, terrible. the pickles they used had gone bad, tasted disgusting. nothing was fresh etc. I also saw they reused the meat from the container from yesterday, I don't have. abig problem with that but I do have a problem if it's kept while everything else is not being maintained, then u cannot trust the left over meat too. this is not authentic shawarna, please stop ruining for us. shawarmas are made by clean people, high maintenance etc. so much lack of cleaninliness in brampton when it comes to food and lack of service. Service: Dine in Meal type: Lunch Price per person: CA$10–20 Food: 1 Service: 1 Atmosphere: 1

Chicken on the rocks with Philly sauce on top is my top pick. It never disappointed. Love it Service: Take out Price per person: CA$10–20 Food: 5 Service: 4 Atm... read more Chicken on the rocks with Philly sauce on top is my top pick. It never disappointed. Love it Service: Take out Price per person: CA$10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Rocks