Chatime - Brampton

This Chatime location was consistently bustling with activity, and there was always a long line. However, despite the wait, the staff were impressively quick an... read more This Chatime location was consistently bustling with activity, and there was always a long line. However, despite the wait, the staff were impressively quick and provided excellent customer service! The drinks were prepared perfectly and of outstanding quality!

I was quite disappointed with my visit. I had heard great things about Chatime, but my first experience fell far short of expectations. There was more ice than... read more I was quite disappointed with my visit. I had heard great things about Chatime, but my first experience fell far short of expectations. There was more ice than anything else, even surpassing the amount of ice you'd find at Starbucks (and that's hard to achieve!). The brown sugar pearls lacked the genuine brown sugar flavor, and the milk tea was lackluster. I doubt I'll be returning, and I'd definitely recommend Kung Fu Tea over Chatime any day.

Everyday is bbt day...but today was a little less than everyday. Unfortunately, due to COVID, some of their items are om backorder; I wanted QQ, but they hadn't... read more Everyday is bbt day...but today was a little less than everyday. Unfortunately, due to COVID, some of their items are om backorder; I wanted QQ, but they hadn't received a shipment of coconut jelly in a while or, it was in progress. So opted in to have tapioca, because you can never go wrong with tapioca right?!? ...welp, they were probably short on that too because legit, I ordered a large drink but it had like 10 tapioca balls in it. I'm not even exaggerating. Deadass like they did us janky. I guess they needed to preserve their supply but I would have honestly preferred if they told us straight up that they were running low...or that we would need to wait for them to make a new batch??? FORTUNATELY (lol if you've gotten this far) they have an abundant amnt of grass jelly (or so it seems) because one drink we ordered was a large grass jelly roasted milk tea and I kid you not, HALF THE TING WAS FULL OF GRASS JELLY LOL IT'S LIKE THEY ACCOMODATED FOR THE LACK OF TAPIOCA BALLS WITH AN OVERWHELMING AMNT OF GRASS JELLY. /fin

Been meaning to update my review for some time. I've been going pretty frequently the past year and flavour has definitely improved! The servers are also very n... read more Been meaning to update my review for some time. I've been going pretty frequently the past year and flavour has definitely improved! The servers are also very nice and the place is well kept.

Brampton doesn't really have too many late night hang out spots. Most places are closed by 8 or 9 and the only other options are the 24 hour gas station Tim Hor... read more Brampton doesn't really have too many late night hang out spots. Most places are closed by 8 or 9 and the only other options are the 24 hour gas station Tim Hortons by the major industrial areas. We showed up at around 1030 pm and they close at 11 and it was still full of customers just hanging out and chatting and the staff were busy not only serving in-store customers but also preparing drinks for home delivery through one of the new apps. I got myself the Lychee Juice with Tapioca and shredded Lychee and the cashier warned me that it was incredibly sweet. I'm glad she did because even with 50% less sugar in the drink I still had to wait till majority of my ice melted so that the sweetness would be watered down. Great for people who have a sweet tooth.