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Contribute Feedback What idcus likes about Costa:
Good attentive service, nice and clean space. Noticed the staff using gel between doing the coffees and using the till. The only issue was the staff having a somewhat heated discussion about work related changes whilst we were the only ones in the store, which is not very professional, but to be expected in these ever changing times View all feedback.
What LJ H doesn't like about Costa:
Out of all the Costas in the areas- yeadon, Harrogate, Otley- Ilkley has to be at the bottom of the ratings I personally don’t think it’s very clean and when we last went it the staff were very childish. Don’t rush to go back into this one even though it’s the one closest to my home View all feedback.
Awful coffe at just under £20 with 2 toasties We left our drinks We won't be going back. Nor had this experience in other costa cafes.
Out of all the Costas in the areas- yeadon, Harrogate, Otley- Ilkley has to be at the bottom of the ratings I personally don’t think it’s very clean and when we last went it the staff were very childish. Don’t rush to go back into this one even though it’s the one closest to my home
We waited behind 2 customers to be served. For more than 5 minutes we had to look at the backs of the two staff chat as one of them made drinks, while the other was cleaning. No acknowledgement that we were present and being really patient. No idea how much longer it could have taken until we would have been served. Basically they were struggling with whatever the two men ordered in front of us and couldn't care who was in the queue behind them. We walked out.
We ordered 2 caramel lattes and they came as 2 vanilla frappe’s! They weren’t great, as they were a bit sickly, but was made up for by the cakes! The cakes were fab, I had a banana cake which was so nice (a lot better than my own! thank you so much to Costa, will go there again! x
Frappé took so long to come even though I only orded two of them. service is mediocre and frappe itself just tastes like milk even though costs £4 for a small