Rosati's - Bourbonnais

I usually enjoy your pizza, this time the pizza wasn't that good, I had a medium sausage pizza the the slices were cut terrible, also had a Chicago style pizza... read more I usually enjoy your pizza, this time the pizza wasn't that good, I had a medium sausage pizza the the slices were cut terrible, also had a Chicago style pizza and the crust was hard, when I went to pick up the pizza they told me they needed another 5 minutes, but when I got home the pizzas were cold, I only live 5 minutes from home.

Ordered for delivery two times an the second time I get two drinks with my food out of two drinks one was bad I didn't get a discount or a new drink yea not ok... read more Ordered for delivery two times an the second time I get two drinks with my food out of two drinks one was bad I didn't get a discount or a new drink yea not ok with that at all good food but not ok with the professionalism for the customer

The third and last time they sent me some bulls$&t! I ordered a pizza with sausage, spinach and black olives and it arrived with no sausage and the pizza was so... read more The third and last time they sent me some bulls$&t! I ordered a pizza with sausage, spinach and black olives and it arrived with no sausage and the pizza was so salty that I couldn’t bare to eat another bite. Like they spilled salt all over the pizza. They better be glad I was at work or it would have been hell if I came back up there! I’m going to Corporate with this!!!!!

The food here is great, but I recommend picking it up yourself. The delivery staff doesn’t seem to be very competent. However, the owner is genuine and sincere.... read more The food here is great, but I recommend picking it up yourself. The delivery staff doesn’t seem to be very competent. However, the owner is genuine and sincere. He truly wants to provide a good experience, but unfortunately, he struggles to find reliable help.

I often order here and my food is never right. The food is good, but I never know what to expect. After months of non-order, I placed and order and received my... read more I often order here and my food is never right. The food is good, but I never know what to expect. After months of non-order, I placed and order and received my salad without chicken. I want to like this place, but I have the worst luck. Waste of money.