Panera Bread - Bourbonnais

Pizza, Salad, Sandwiches
Menu
Full menu with pictures, prices and categories.

Panera Bread

Panera Bread
3.5 / 5 (1658 reviews)

Description

Panera's latest location has received mixed reviews that highlight both commendable and concerning aspects of the dining experience. While the fresh and healthy menu remains a draw, some patrons expressed disappointment due to inconsistencies in portion sizes and meal components. Customers noted issues with service, including forgotten items and an alarming incident involving staff interactions with delivery drivers. Positive comments focused on the restaurant's accessibility and serene atmosphere, creating a desirable spot to unwind. However, others felt that the combination of high prices and reduced service quality may overshadow the restaurant’s appeal, leaving some hoping this is merely a temporary lapse.

Last update: 17.01.2026 from: Lorna

Feedback

★ 3.5 / 5 from 1658 reviews
lorna-osborne-1
17.02.2025

Drive through service is absolutely awful! 1 car in front of me sat waiting to order for 6 minutes then finally pulled up. I waited to order an additional 3 minutes. When I got to the window for pickup, I was told to go wait in spot #2, that was at exactly 12:45pm. Now mind you their parking lot is NOT full and neither is their drive up! While waiting for my sandwich, I watched an employee clean the glass door. They just brought out my sandwich at 12:58. Whole process took 22 minutes! Seriously don't go here if you are on a short schedule. Can not be done in a 30 minute lunch hour!

john-collie-library9
17.02.2025

Slow service. Flies in the restaurant. Service: Takeaway Meal type: Dinner Price per person: $30–50 Food: 3 Service: 3 Atmosphere: 3

g-m-mechanic6617
17.02.2025

Fantastic service, food and staff! Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Soup and Sandwich

scott-miller-flower6
17.02.2025

Too pricey for what you receive Food: 2 Service: 3 Atmosphere: 3

douglas-money
17.02.2025

The store needed cleaning badly. Food was great. Service was great. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Soup and Sandwich

FAQ

You can use the WiFi of the establishment at no extra cost.

You can watch major sports events on a screen / TV right in the restaurant.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

More information

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