Panera Bread - Bourbonnais
Panera Bread
Description
Panera's latest location has received mixed reviews that highlight both commendable and concerning aspects of the dining experience. While the fresh and healthy menu remains a draw, some patrons expressed disappointment due to inconsistencies in portion sizes and meal components. Customers noted issues with service, including forgotten items and an alarming incident involving staff interactions with delivery drivers. Positive comments focused on the restaurant's accessibility and serene atmosphere, creating a desirable spot to unwind. However, others felt that the combination of high prices and reduced service quality may overshadow the restaurant’s appeal, leaving some hoping this is merely a temporary lapse.
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Drive through service is absolutely awful! 1 car in front of me sat waiting to order for 6 minutes then finally pulled up. I waited to order an additional 3 minutes. When I got to the window for pickup, I was told to go wait in spot #2, that was at exactly 12:45pm. Now mind you their parking lot is NOT full and neither is their drive up! While waiting for my sandwich, I watched an employee clean the glass door. They just brought out my sandwich at 12:58. Whole process took 22 minutes! Seriously don't go here if you are on a short schedule. Can not be done in a 30 minute lunch hour!
Slow service. Flies in the restaurant. Service: Takeaway Meal type: Dinner Price per person: $30–50 Food: 3 Service: 3 Atmosphere: 3
Fantastic service, food and staff! Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Soup and Sandwich
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FAQ
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QR-Code for the menu
