Chick-fil-a - Bothell

Mostly I had good experience with this location but today they lit a fire. Ordered meal for kids as pickup at restaurant. Upon arrival at parking lot clicked I'm here and received receipt at time 6:03pm. Since I had kids in the vehicle periodically checked inside for order but after 10 minutes waited with kids as app will notify me. By 6:23pm the app was still saying food is being processed. Went inside and saw two bags with my name on it but drinks missing. Talked to a black shirt that I was waiting for 20 minutes but app indicate still being processed. She said the app cannot be trusted and my order is complete as there were bags with my name was on the mobile order shelf. Informed her I saw the bag but my order was yet to be complete as my drink was missing. She checked and apparently my coffee cannot be served as they have not brewed any coffee. When coffee was done she placed it on the mobile order shelf with no apology even though I was standing next to it. If I was going to get McDonald's service then charge McDonald's price. Over twenty minute wait with very hungry kids at a FAST FOOD establishment is unacceptable especially with no sense of accountability by the staff.

Pretty good overall, and the food is consistently great but lately they've been messing up more on our orders and not doing great with fixing it. Maybe it's just the newer staff but all I know if they don't seem to have reasoning skills for how to apply good customer service after they've messed up. Make sure to pay close attention to when they repeat your order and then physically check in every container if it's correct before leaving the parking lot and check your receipt. Then your good, lol.

This is the worst Chick-fil-A. Our orders are constantly wrong in the same ways every time. They are slow and when we point out their mistakes they are insincere and the fix is half hearted.

Chick-Fil-A at Bothell, Canyon Park is a very good place to dine in as well take out or delivery. The Spcy Sandwich is very good. The Spcy Dlx also very good. Their milk shake is so good. Children love their meals. The slogan is often seen in advertisements featuring sign-wearing cows. According to Chick-fil-A's, the cows have united in an effort to reform American food, in an effort to reduce the amount of beef which is eaten.

This is one of the favorite kids restaurants. They love kids meal as well as the playground inside the restaurant. The fact that Chick-fil-A supports Christian values just adds more confidence the restaurant will be very prosperous in the Bothell area.