Reviews - Baskin-Robbins
Reviews summary
This cheerful, family-run ice cream shop near the town center blends bright, clean surroundings with rotating, less‑sweet flavors, quick service, outdoor seating and a reputation for beautiful handmade cakes.
However, experiences are mixed: patrons report inconsistent scoop sizes, underfilled quarts and occasional customer‑service or coupon disputes, so verify portions and special-order details at pickup.
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Reviews from various users
Last update : 19.05.2025
Love Baskin Robbins and they were friendly/welcoming but the size of the scoops at this location are SUPER small. I got two scoops and it looked like one. Still paid the $6 something for it though. I recommend cold stone which is close by this locationor another Baskin Robbins location.
This is my favorite place in Mill Creek. I only get by this way about once a month but I always stop by for a couple of quarts of ice cream. The owner is always cheerful and friendly and the store is clean and bright. Even if I didn't need to come by thisway, I would make a special trip anyway.
Ordered a hand packed quart of ice cream. It?s hot out so we went straight home and let it chill in the freezer before opening. When we opened it just now it?s only three quarters full?.I don?t understand. If you didn?t have enough to fill it with theflavor requested why didn?t they just offer to top it with another flavor? It?s not cheap to order it hand packed?.superdisappointed, feel like I got ripped of a little.
Love Baskin Robbins and they were friendly/welcoming but the size of the scoops at this location are SUPER small. I got two scoops and it looked like one. Still paid the $6 something for it though. I recommend cold stone which is close by this location or another Baskin Robbins location.
Ordered a hand packed quart of ice cream. It?s hot out so we went straight home and let it chill in the freezer before opening. When we opened it just now it?s only three quarters full?.I don?t understand. If you didn?t have enough to fill it with the flavor requested why didn?t they just offer to top it with another flavor? It?s not cheap to order it hand packed?.super disappointed, feel like I got ripped of a little.
Last update : 23.05.2024
Usually have a good experience at this location. With the recent remodel the inside seems a bit smaller for seating but is overall good quality. The service is good and the employees are quick to get orders done.
The owner creates stunningly beautiful and delicious cakes, and they are incredibly kind as well! I ordered a turkey ice cream cake for Thanksgiving, and it was not only adorable but tasted amazing!
Preordered my daughters Ice cream birthday cake in advanced. Arrived on pick up day with news that one of the staff accidentally sold my daughters cake to another customer! Cake was remade but looked a rush mess! Paid extra for a custom print out photo to be added on top but ended up with a icing draw on that looked terrible. Oreo ice cream sandwich was all melted but the cake did taste good. I typically come here with my family all the time and get Ice cream and decided to get a cake from them for the first time but I was really disappointed with the situation. Never again !
The staff is incredibly helpful and friendly. I can’t wait to come back! The ice cream is absolutely delicious as well!
The person who waited on me and my two young grandsons was outstanding. She waited on us two afternoons in a row and showed great patience, understanding and generosity. We thoroughly enjoyed our visit at this Baskin&Robbins
