KFC - Boone

#9 - Fast Food - Boone, Chicken, Cheese

KFC

KFC
3.3 / 5 (3902 reviews)

Description

Modern, upscale KFC offers generally tasty fried chicken, solid sides and speedy online pickup, but service is uneven. Guests praise friendly staff and the contemporary vibe, yet frequent reports cite missing or incorrect items, inconsistent portioning, dry chicken, rude drive-thru interactions, understaffing and disorganization. Restroom upkeep and late-closing policies also frustrate diners. It’s a worthwhile stop for those seeking a trendy fast-food experience, but check orders and expect variability in service and quality.

Last update: 17.01.2026 from: Chris

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★ 3.3 / 5 from 3902 reviews
katherine-w-4
25.10.2023

Very rude. Pais 18$ for 2 meals. Didn't come with a drink or side. Drink was out,nothing but carbonation,wanted to charge 25cents for 1 ranch after we paid for 2 meals! Want to get am attitude an be rude when we were just asking a question about what the meal comes with. No wonder its empty an not much buisness. Don't see this location lasting much longer without drastic changes!

michelle-s-fern64
25.10.2023

The presentation was impeccable, the food was served hot and fresh, and the staff was welcoming and friendly. The restaurant was clean as well. I am very satisfied—thank you!

michelle-e-doctor66
25.10.2023

My husband ordered a 12-piece family meal, but when he got home, there were only 7 pieces of chicken. Not a great experience. When he called the manager, he said he would resolve the issue. My husband informed him that our daughter would come to pick up the missing pieces. However, when she arrived, the staff was rude to her. Eventually, the manager came out of the office and rectified the order. Another issue was that the chicken was dry, as if it had been sitting out all day. The sides were good, but overall, I think the team needs more training. This KFC is really going downhill.

chris
06.08.2024

Food was ok. However, service at the drive thru was not good. Order was wrong and then when we let them know, they acted as if we were lying. They didn't give us a 6 piece chicken tender order and when they finally gave us what we ordered, they only gave us 5 tenders. They also did not give us the sauces we ordered. Do not recommend this KFC location.

evan
06.08.2024

One of the drive thru workers was really rude and unkind, the food isn’t very good. The prices are only good if you get certain specials, everything else is pretty expensive. They don’t have any spicy fried chickens, or wings! Never coming back.

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