Macado's - Boone

My husband and I truly enjoy dining at this restaurant. We've been visiting for over 30 years and love how they've managed to preserve the same atmosphere from... read more My husband and I truly enjoy dining at this restaurant. We've been visiting for over 30 years and love how they've managed to preserve the same atmosphere from our college days, even after the renovations. Mike Bosse has consistently been an outstanding manager and has invested a lot into this establishment. Today, we had the pleasure of meeting Austin and Ben, who provided exceptional service! The restaurant was impeccably clean. We savored the Jamaican Jerk Wings and Thai Chili with hot sauce and fries. Despite having more tables to manage, Ben handled everything flawlessly. Enjoy the photos! We can’t wait to return soon!

I had a wonderful experience at this restaurant! The service was top-notch, the atmosphere was warm and welcoming, and we didn't have to wait long for our table... read more I had a wonderful experience at this restaurant! The service was top-notch, the atmosphere was warm and welcoming, and we didn't have to wait long for our table. The food was delicious, and the enticing scent of cinnamon buns in the air was a lovely surprise. We treated ourselves to dessert, and the cinnamon buns were absolutely worth it—they were incredible! I don't understand the low ratings some have given. This is definitely a fantastic place to stop by for lunch.

We arrived around 3 PM, right between lunch and dinner, and the place was quite empty. The host seated us on the patio, which is great for people-watching if th... read more We arrived around 3 PM, right between lunch and dinner, and the place was quite empty. The host seated us on the patio, which is great for people-watching if that's your thing. After about 15 minutes, our server, Samuel, finally made it to our table. I suspect he took so long because he was busy helping Motley Crue unload their gear next door. He had long, greasy hair that was all over the place and a dirty sleeveless t-shirt with the sleeves cut off. Both of these are health code violations—great job by management, as we enjoyed the view of his bare chest through the gaping armholes. And that was just the start of our disappointing service. It took another 15 minutes for our drinks to arrive. We were a party of six, and guess what? He brought us only three straws. After an excruciating 40 minutes waiting for our food, we noticed a four-top next to us sit down and leave after 15 minutes because no one attended to them. Eventually, our food arrives, but Samuel forgets to bring any silverware or napkins. We asked for both, plus some ketchup, and he returned with just three napkins and four forks for six people. After waiting another 5-6 minutes for him to come back with more, I finally took matters into my own hands and went inside to ask the bartender. She was too preoccupied having a rant session with two other servers to notice me. Once they dispersed, I asked her for additional silverware and napkins, but she told me she didn't have enough. Then, she went back to attending to her one and only customer at the bar. I ended up grabbing a handful of cocktail napkins and returned to the table to eat my food. The food was decent, but the service? Not so much. When we left, I tried to talk to the host to see if there was a manager on duty, but she just stared at me and then answered a phone call. Overall, it was a pretty terrible experience. I can't imagine what went wrong behind the scenes, but wow. It'll be a while before we come back.

The service was lacking, especially considering we were the only customers there for a while. Additionally, the bathrooms lack changing stations, which isn't ve... read more The service was lacking, especially considering we were the only customers there for a while. Additionally, the bathrooms lack changing stations, which isn't very family-friendly. The only reason I gave it two stars was because of the delicious cinnamon rolls. Unfortunately, it has declined significantly from what it was just a few years ago. Kid-friendliness: No changing stations in the bathrooms.

The hostess seemed frustrated that we had come to eat when she "greeted" us. Most of the tables were cluttered with dirty dishes and cups, and they didn't appea... read more The hostess seemed frustrated that we had come to eat when she "greeted" us. Most of the tables were cluttered with dirty dishes and cups, and they didn't appear to be busy, so I’m not sure why they weren’t cleaning up. While waiting to be seated, we noticed the B rating, and we probably should have left then. When we were taken to our table, it was clear that it hadn’t been wiped down, so we decided to leave. The hostess mentioned they were short-staffed that day, but the wait staff was all gathered in a circle chatting. This was the worst condition I’ve ever seen Macado’s in, and I’ve been coming here for years. I won’t return unless I see a change in management and an improvement in their sanitation rating. It was a disaster!