Bojangles - Boone

The wait time in the drive-thru is unacceptable, and the wait inside isn't much better. After a college game, I visited around 12:15 and discovered they were ou... read more The wait time in the drive-thru is unacceptable, and the wait inside isn't much better. After a college game, I visited around 12:15 and discovered they were out of chicken, with a 21-minute wait for more. I ordered something else, but the employee at the window didn’t say a word while taking my money and handing me my food. I will definitely not be returning to this restaurant.

I'm noticing a recurring problem with this Bojangles location; it's often quite slow. Today, we spent 20 minutes waiting in the drive-thru line before we ultima... read more I'm noticing a recurring problem with this Bojangles location; it's often quite slow. Today, we spent 20 minutes waiting in the drive-thru line before we ultimately decided to leave, and in that time, they had served just three cars.

The staff often appear unorganized and indifferent toward customer service. Additionally, they frequently run out of chicken, making visits less worthwhile. Whe... read more The staff often appear unorganized and indifferent toward customer service. Additionally, they frequently run out of chicken, making visits less worthwhile. When chicken is available, it’s typically overcooked and dry.

The restaurant appeared to be understaffed, as the manager explained they were having difficulty hiring employees. I had to use the drive-thru, which took 45 mi... read more The restaurant appeared to be understaffed, as the manager explained they were having difficulty hiring employees. I had to use the drive-thru, which took 45 minutes, and was unable to go inside. After driving three hours to get there, it would have been nice to have restroom access, but I had to wait and use a nearby Speedway station instead. Hopefully, my next visit will be an improvement. On the bright side, the staff was friendly.

Bojangles opens at 5 AM. Although the service was a bit slow, it seemed to be related to ordering or staffing issues. The staff worked hard to prepare the meals... read more Bojangles opens at 5 AM. Although the service was a bit slow, it seemed to be related to ordering or staffing issues. The staff worked hard to prepare the meals. Our order was correct and tasty, and that’s what really counts.