Antoki - Bonn
Antoki
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Food was good. Service was unfortunately too slow. Almost an hour's wait from starter to main course... I also left thirsty because the waiter only came back to take payment after the main course
Food was good. Service was unfortunately too slow. Almost an hour's wait from starter to main course... I also left thirsty because the waiter only came back to take payment after the main course
I reserved a table for 4:00 PM today via the restaurant's official website and received confirmation of the reservation via email. However, when I arrived on time, the restaurant was closed. I then called the restaurant myself to inquire. The man on the phone was very rude and disrespectful. I didn't even apologize; instead, I was told that I should have known that the restaurant was closing at that time. This kind of behavior is absolutely unacceptable. If the restaurant is closed at that time, the website isn't allowed to accept reservations. This appears extremely unprofessional and suggests a lack of organization and customer focus. Very disappointing, especially for guests who rely on the information provided on the official website.
The Antoki restaurant is highly recommended! The food is delicious and beautifully presented. The waiters are fun.
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